Client relations manager vs relationship account manager

The differences between client relations managers and relationship account managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a client relations manager, becoming a relationship account manager takes usually requires 6-8 years. Additionally, a client relations manager has an average salary of $85,115, which is higher than the $65,213 average annual salary of a relationship account manager.

The top three skills for a client relations manager include client relations, customer service and business development. The most important skills for a relationship account manager are account management, CRM, and business development.

Client relations manager vs relationship account manager overview

	Client Relations Manager	Relationship Account Manager
Yearly salary	$85,115	$65,213
Hourly rate	$40.92	$31.35
Growth rate	8%	5%
Number of jobs	76,482	149,358
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 71%	Bachelor's Degree, 73%
Average age	42	46
Years of experience	4	8

What does a client relations manager do?

A client relations manager is responsible for managing and maintaining healthy and professional relationships with business partners and clients. Client relations managers coordinate with account managers and the marketing department to monitor the growth and development of client accounts by strategizing methods of enhancing the brand image in the market. They also identify and recruit potential clients through lead generation and market research to discuss the services offered by the company that matches their needs and requirements.

What does a relationship account manager do?

Relationship Account Managers help financial service organizations oversee sales and nourish their relationship with the assigned clients. They are assigned to clients depending on the service needs, product needs, industry, and geography. These professionals ensure the products or services perform to expectations by engaging with the assigned clients. They launch other groups' complementary products or services and recommend new services or products. Also, they ensure new accounts generate more sales revenue by contacting new potential clients.

Client relations manager vs relationship account manager salary

Client relations managers and relationship account managers have different pay scales, as shown below.

	Client Relations Manager	Relationship Account Manager
Average salary	$85,115	$65,213
Salary range	Between $55,000 And $130,000	Between $46,000 And $91,000
Highest paying City	San Francisco, CA	Richmond, CA
Highest paying state	California	New York
Best paying company	Google	Adobe
Best paying industry	Internet	Finance

Differences between client relations manager and relationship account manager education

There are a few differences between a client relations manager and a relationship account manager in terms of educational background:

	Client Relations Manager	Relationship Account Manager
Most common degree	Bachelor's Degree, 71%	Bachelor's Degree, 73%
Most common major	Business	Business
Most common college	Stanford University	University of Southern California

Client relations manager vs relationship account manager demographics

Here are the differences between client relations managers' and relationship account managers' demographics:

	Client Relations Manager	Relationship Account Manager
Average age	42	46
Gender ratio	Male, 36.6% Female, 63.4%	Male, 52.9% Female, 47.1%
Race ratio	Black or African American, 5.9% Unknown, 4.7% Hispanic or Latino, 9.0% Asian, 5.1% White, 75.0% American Indian and Alaska Native, 0.4%	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage	16%	7%

Differences between client relations manager and relationship account manager duties and responsibilities

Client relations manager example responsibilities.

Produce and manage KPI, billing and accrual reports for client.
Manage consulting and education SaaS implementation engagements for learning XBRL and the software to be in compliance with the government regulators.
Manage vendor relationships including contracts, negotiations and oversight.
Maintain all account, contract, & opportunities information in SalesForce.
Mentor and coach a team of 20 insurance agents, including monitoring production and activity through CRM.
Provide oversight to ensure work is performed according to WCS processes including compliance, quality assurance and execute client agreements.

Relationship account manager example responsibilities.

Negotiate all pricing and promotional offerings while managing to yield and ROI goals.
Utilize CRM system to manage, facilitate and document projects and tasks in technology planning efforts.
Manage a national merchant retail portfolio.
Perform cost-benefit and ROI analyses and prepare lead retrieval systems to ensure proper collection and aid management in future implementation decisions.
Grow existing customer base by upselling and cross-selling additional products and services, negotiating service agreement renewals, and controlling inventory.

Client relations manager vs relationship account manager skills

Common client relations manager skills

Client Relations, 15%
Customer Service, 8%
Business Development, 6%
Project Management, 5%
Customer Satisfaction, 5%
HR, 4%

Common relationship account manager skills

Account Management, 14%
CRM, 10%
Business Development, 9%
Client Relationships, 7%
Sales Goal, 4%
Client Issues, 4%

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Client Relations Manager
Client Relations Manager vs Relationship Account Manager

Updated January 8, 2025

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