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The differences between client service associates and customer service associate/cashiers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client service associate and a customer service associate/cashier. Additionally, a client service associate has an average salary of $46,874, which is higher than the $26,933 average annual salary of a customer service associate/cashier.
The top three skills for a client service associate include client service, customer service and client relationships. The most important skills for a customer service associate/cashier are front end, cash handling, and customer service.
| Client Service Associate | Customer Service Associate/Cashier | |
| Yearly salary | $46,874 | $26,933 |
| Hourly rate | $22.54 | $12.95 |
| Growth rate | -4% | -4% |
| Number of jobs | 192,048 | 253,728 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 73% | High School Diploma, 41% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
Client service associates are professionals who offer their services to their clients, including financial advisors. They perform various tasks, including communicating with clients through written correspondence, telephone or electronic means, update and maintain client accounts, documents, and transactions, and resolving customer complaints. They may perform some administrative tasks such as organizing meetings, booking conference rooms, and preparing reports. They are also expected to notify clients about the latest products or services and ensure compliance with regulatory rules.
A customer service associate/cashier is responsible for processing payments for the customers' orders. The customer service associate/cashier inspects the items, ensuring that the pricing and quantity from scanning are accurate. They also check for possible item defects and offer replacements, process payment refunds as needed, issue receipts to keep proof of payment, respond to customer's inquiries about a product, market promotional offers, and operate cash registers. A customer service associate/cashier must have excellent customer service skills and communication skills to boost customer satisfaction and increase sales goals.
Client service associates and customer service associate/cashiers have different pay scales, as shown below.
| Client Service Associate | Customer Service Associate/Cashier | |
| Average salary | $46,874 | $26,933 |
| Salary range | Between $29,000 And $74,000 | Between $21,000 And $33,000 |
| Highest paying City | Greenwich, CT | - |
| Highest paying state | Connecticut | - |
| Best paying company | Cambridge Associates | - |
| Best paying industry | Finance | - |
There are a few differences between a client service associate and a customer service associate/cashier in terms of educational background:
| Client Service Associate | Customer Service Associate/Cashier | |
| Most common degree | Bachelor's Degree, 73% | High School Diploma, 41% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between client service associates' and customer service associate/cashiers' demographics:
| Client Service Associate | Customer Service Associate/Cashier | |
| Average age | 40 | 40 |
| Gender ratio | Male, 33.4% Female, 66.6% | Male, 24.4% Female, 75.6% |
| Race ratio | Black or African American, 12.7% Unknown, 5.7% Hispanic or Latino, 19.9% Asian, 7.1% White, 53.9% American Indian and Alaska Native, 0.7% | Black or African American, 12.5% Unknown, 5.3% Hispanic or Latino, 20.9% Asian, 6.5% White, 54.1% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |