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Client service associate vs customer service associate/cashier

The differences between client service associates and customer service associate/cashiers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client service associate and a customer service associate/cashier. Additionally, a client service associate has an average salary of $46,874, which is higher than the $26,933 average annual salary of a customer service associate/cashier.

The top three skills for a client service associate include client service, customer service and client relationships. The most important skills for a customer service associate/cashier are front end, cash handling, and customer service.

Client service associate vs customer service associate/cashier overview

Client Service AssociateCustomer Service Associate/Cashier
Yearly salary$46,874$26,933
Hourly rate$22.54$12.95
Growth rate-4%-4%
Number of jobs192,048253,728
Job satisfaction--
Most common degreeBachelor's Degree, 73%High School Diploma, 41%
Average age4040
Years of experience1212

What does a client service associate do?

Client service associates are professionals who offer their services to their clients, including financial advisors. They perform various tasks, including communicating with clients through written correspondence, telephone or electronic means, update and maintain client accounts, documents, and transactions, and resolving customer complaints. They may perform some administrative tasks such as organizing meetings, booking conference rooms, and preparing reports. They are also expected to notify clients about the latest products or services and ensure compliance with regulatory rules.

What does a customer service associate/cashier do?

A customer service associate/cashier is responsible for processing payments for the customers' orders. The customer service associate/cashier inspects the items, ensuring that the pricing and quantity from scanning are accurate. They also check for possible item defects and offer replacements, process payment refunds as needed, issue receipts to keep proof of payment, respond to customer's inquiries about a product, market promotional offers, and operate cash registers. A customer service associate/cashier must have excellent customer service skills and communication skills to boost customer satisfaction and increase sales goals.

Client service associate vs customer service associate/cashier salary

Client service associates and customer service associate/cashiers have different pay scales, as shown below.

Client Service AssociateCustomer Service Associate/Cashier
Average salary$46,874$26,933
Salary rangeBetween $29,000 And $74,000Between $21,000 And $33,000
Highest paying CityGreenwich, CT-
Highest paying stateConnecticut-
Best paying companyCambridge Associates-
Best paying industryFinance-

Differences between client service associate and customer service associate/cashier education

There are a few differences between a client service associate and a customer service associate/cashier in terms of educational background:

Client Service AssociateCustomer Service Associate/Cashier
Most common degreeBachelor's Degree, 73%High School Diploma, 41%
Most common majorBusinessBusiness
Most common college--

Client service associate vs customer service associate/cashier demographics

Here are the differences between client service associates' and customer service associate/cashiers' demographics:

Client Service AssociateCustomer Service Associate/Cashier
Average age4040
Gender ratioMale, 33.4% Female, 66.6%Male, 24.4% Female, 75.6%
Race ratioBlack or African American, 12.7% Unknown, 5.7% Hispanic or Latino, 19.9% Asian, 7.1% White, 53.9% American Indian and Alaska Native, 0.7%Black or African American, 12.5% Unknown, 5.3% Hispanic or Latino, 20.9% Asian, 6.5% White, 54.1% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between client service associate and customer service associate/cashier duties and responsibilities

Client service associate example responsibilities.

  • Interview, select and manage resources to ensure operations meet SLA standards, delivery schedules and budgetary constraints.
  • Manage: post cards about 30-50 per day to clients - manage daily medical billing for Medicare and Medicaid patients.
  • Manage daily client transactions and inquiries accurately within establish firm deadlines and FINRA regulations.
  • Manage various senior level logistics operations, develop and implement supply chain policies and procedures.
  • Clean windows and empty trash receptacles.
  • Experience utilizing the Salesforce software, troubleshooting Salesforce issues.
  • Show more

Customer service associate/cashier example responsibilities.

  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Ring up of sales, including cash, checks, credit cards, payment transactions on the POS system.
  • Operate cash register and POS, provide customers with excellent an experience of the store and information on products.
  • Greet customers, cash out customers, bag groceries, help customer with bags to car, and clean work area.
  • Check out each customer correctly whether it are groceries, or returns in order to get them in and out quickly.
  • Maintain accuracy and efficiency in all activities, including cash handling and processing and ensure cleanliness and sanitation throughout the facility.
  • Show more

Client service associate vs customer service associate/cashier skills

Common client service associate skills
  • Client Service, 13%
  • Customer Service, 12%
  • Client Relationships, 5%
  • Exceptional Client, 4%
  • Cash Management, 3%
  • Securities, 3%
Common customer service associate/cashier skills
  • Front End, 12%
  • Cash Handling, 12%
  • Customer Service, 12%
  • Math, 10%
  • Basic Math, 9%
  • Sales Transactions, 7%

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