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The differences between client services managers and administrative services managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a client services manager, becoming an administrative services manager takes usually requires 1-2 years. Additionally, a client services manager has an average salary of $78,439, which is higher than the $68,174 average annual salary of an administrative services manager.
The top three skills for a client services manager include customer service, client service and account management. The most important skills for an administrative services manager are human resources, payroll, and provides administrative support.
| Client Services Manager | Administrative Services Manager | |
| Yearly salary | $78,439 | $68,174 |
| Hourly rate | $37.71 | $32.78 |
| Growth rate | 6% | 7% |
| Number of jobs | 319,909 | 112,946 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 57% |
| Average age | 44 | 50 |
| Years of experience | 6 | 2 |
A client services manager, also known as client relations manager, is an individual responsible for handling client queries and developing strategies to improve customer service. Client services managers supervise a team of customer service associates to ensure that they provide an exceptional client experience to their customers. To determine whether key performance indicators (KPIs) are achieved, client services managers create monthly and quarterly departmental reports to assess the areas for improvement. They are also required to attend and participate in marketing campaigns.
An administrative services manager is primarily in charge of overseeing the performance of different offices within a company, ensuring efficiency and smooth workflow. They typically set objectives and guidelines, manage schedules and budgets, conduct regular assessments and inspections, procure and allocate supplies, and monitor the workflow of offices and departments, creating progress reports as needed. Furthermore, as an administrative services manager, it is essential to lead and encourage the workforce to reach goals, all while implementing the company's policies and regulations.
Client services managers and administrative services managers have different pay scales, as shown below.
| Client Services Manager | Administrative Services Manager | |
| Average salary | $78,439 | $68,174 |
| Salary range | Between $54,000 And $113,000 | Between $49,000 And $94,000 |
| Highest paying City | Washington, DC | New York, NY |
| Highest paying state | New Jersey | New York |
| Best paying company | McKinsey & Company Inc | Pacific Investment Management Company LLC |
| Best paying industry | Technology | Technology |
There are a few differences between a client services manager and an administrative services manager in terms of educational background:
| Client Services Manager | Administrative Services Manager | |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 57% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Stanford University |
Here are the differences between client services managers' and administrative services managers' demographics:
| Client Services Manager | Administrative Services Manager | |
| Average age | 44 | 50 |
| Gender ratio | Male, 39.3% Female, 60.7% | Male, 34.0% Female, 66.0% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5% | Black or African American, 10.2% Unknown, 4.3% Hispanic or Latino, 14.0% Asian, 4.4% White, 66.6% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 5% |