Client services manager vs certified medical technician

The differences between client services managers and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a client services manager, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a client services manager has an average salary of $78,439, which is higher than the $38,859 average annual salary of a certified medical technician.

The top three skills for a client services manager include customer service, client service and account management. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Client services manager vs certified medical technician overview

	Client Services Manager	Certified Medical Technician
Yearly salary	$78,439	$38,859
Hourly rate	$37.71	$18.68
Growth rate	6%	5%
Number of jobs	319,909	164,424
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 72%	Bachelor's Degree, 28%
Average age	44	44
Years of experience	6	12

What does a client services manager do?

A client services manager, also known as client relations manager, is an individual responsible for handling client queries and developing strategies to improve customer service. Client services managers supervise a team of customer service associates to ensure that they provide an exceptional client experience to their customers. To determine whether key performance indicators (KPIs) are achieved, client services managers create monthly and quarterly departmental reports to assess the areas for improvement. They are also required to attend and participate in marketing campaigns.

What does a certified medical technician do?

Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.

Client services manager vs certified medical technician salary

Client services managers and certified medical technicians have different pay scales, as shown below.

	Client Services Manager	Certified Medical Technician
Average salary	$78,439	$38,859
Salary range	Between $54,000 And $113,000	Between $28,000 And $53,000
Highest paying City	Washington, DC	Denton, TX
Highest paying state	New Jersey	Alaska
Best paying company	McKinsey & Company Inc	Favorite Healthcare Staffing
Best paying industry	Technology	Health Care

Differences between client services manager and certified medical technician education

There are a few differences between a client services manager and a certified medical technician in terms of educational background:

	Client Services Manager	Certified Medical Technician
Most common degree	Bachelor's Degree, 72%	Bachelor's Degree, 28%
Most common major	Business	Nursing
Most common college	University of Pennsylvania	University of Connecticut

Client services manager vs certified medical technician demographics

Here are the differences between client services managers' and certified medical technicians' demographics:

	Client Services Manager	Certified Medical Technician
Average age	44	44
Gender ratio	Male, 39.3% Female, 60.7%	Male, 20.4% Female, 79.6%
Race ratio	Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%	Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage	10%	8%

Differences between client services manager and certified medical technician duties and responsibilities

Client services manager example responsibilities.

Manage ITSM projects implementing ITIL best practices at client sites.
Manage BPO financial performance on a monthly basis staying within budget.
Use of CRM software, to manage numerous schedules of complex sales processes.
Manage accounts for existing and new partners; enter account and community information into SalesForce.
Create, implement and manage channel partner programs for a leading provider of security cloud solutions.
Manage a $400K infrastructure and telephony upgrade project for the implementation of a department-wide VoIP system.

Certified medical technician example responsibilities.

Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
Perform first aid and apply CPR when necessary.
Perform first aid or CPR during medical emergencies until paramedics arrive.
Assist the residents in their ADL needs and prepare their meals.

Client services manager vs certified medical technician skills

Common client services manager skills

Customer Service, 15%
Client Service, 11%
Account Management, 6%
Client Facing, 5%
Project Management, 5%
Home Health, 4%

Common certified medical technician skills

Patients, 17%
Vital Signs, 12%
CPR, 8%
Administer Medications, 7%
Resident Care, 6%
HIPAA, 6%

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Client Services Manager
Client Services Manager vs Certified Medical Technician

Updated January 8, 2025

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