Post job

Explore jobs

Find specific jobs

Explore careers

Explore professions

Best companies

Explore companies

OverviewJobsSalaryResumeSkillsWhat They DoEducationCertificationsDemographicsJob DescriptionHow To HireBest CompaniesBest StatesBest CitiesRemote JobsJob Outlook

Compare

FAQsPart Time jobsEntry Level jobsFull Time jobsWork From Home jobs

Client services manager vs project manager

The differences between client services managers and project managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a project manager has an average salary of $91,578, which is higher than the $78,439 average annual salary of a client services manager.

The top three skills for a client services manager include customer service, client service and account management. The most important skills for a project manager are project management, project scope, and customer service.

Client services manager vs project manager overview

Client Services ManagerProject Manager
Yearly salary$78,439$91,578
Hourly rate$37.71$44.03
Growth rate6%8%
Number of jobs319,909167,116
Job satisfaction-4.17
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 68%
Average age4447
Years of experience6-

What does a client services manager do?

A client services manager, also known as client relations manager, is an individual responsible for handling client queries and developing strategies to improve customer service. Client services managers supervise a team of customer service associates to ensure that they provide an exceptional client experience to their customers. To determine whether key performance indicators (KPIs) are achieved, client services managers create monthly and quarterly departmental reports to assess the areas for improvement. They are also required to attend and participate in marketing campaigns.

What does a project manager do?

Project managers oversee a specific project related to the organization's business. They manage the whole project from inception to evaluation. They initiate planning with involved departments, follow-through on the plans, ensure smooth execution of the plans, and evaluate the project for further improvements should these be needed. In line with this, project managers also ensure that the project is cost-efficient and well within the budget. They also manage the different work teams involved in the project and ensure that things are running smoothly on this aspect as well.

Client services manager vs project manager salary

Client services managers and project managers have different pay scales, as shown below.

Client Services ManagerProject Manager
Average salary$78,439$91,578
Salary rangeBetween $54,000 And $113,000Between $64,000 And $129,000
Highest paying CityWashington, DCSan Francisco, CA
Highest paying stateNew JerseyCalifornia
Best paying companyMcKinsey & Company IncThe Citadel
Best paying industryTechnologyTechnology

Differences between client services manager and project manager education

There are a few differences between a client services manager and a project manager in terms of educational background:

Client Services ManagerProject Manager
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 68%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Client services manager vs project manager demographics

Here are the differences between client services managers' and project managers' demographics:

Client Services ManagerProject Manager
Average age4447
Gender ratioMale, 39.3% Female, 60.7%Male, 68.9% Female, 31.1%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%Black or African American, 7.7% Unknown, 4.7% Hispanic or Latino, 12.9% Asian, 9.0% White, 65.0% American Indian and Alaska Native, 0.7%
LGBT Percentage10%10%

Differences between client services manager and project manager duties and responsibilities

Client services manager example responsibilities.

  • Manage ITSM projects implementing ITIL best practices at client sites.
  • Manage BPO financial performance on a monthly basis staying within budget.
  • Use of CRM software, to manage numerous schedules of complex sales processes.
  • Manage accounts for existing and new partners; enter account and community information into SalesForce.
  • Create, implement and manage channel partner programs for a leading provider of security cloud solutions.
  • Manage a $400K infrastructure and telephony upgrade project for the implementation of a department-wide VoIP system.
    • Show more

Project manager example responsibilities.

  • Schedule and manage the GCP audit process.
  • Define, develop and manage metrics and KPIs systems for new product business group.
  • Manage the application process for the FDA medical device, minority and small business certifications.
  • Manage multiple projects and resources simultaneously while mentoring, coaching and implementing best practices, SOX and HIPAA compliance standards.
  • Lead teams using the Informatica ETL tool for the design and development of multiple financial and risk enterprise data warehouses.
  • Administer and manage Salesforce requirements.
    • Show more

Client services manager vs project manager skills

Common client services manager skills
  • Customer Service, 15%
  • Client Service, 11%
  • Account Management, 6%
  • Client Facing, 5%
  • Project Management, 5%
  • Home Health, 4%
Common project manager skills
  • Project Management, 23%
  • Project Scope, 6%
  • Customer Service, 6%
  • Infrastructure, 5%
  • Status Reports, 4%
  • Risk Management, 3%

Client Services Manager vs. similar jobs

Client Services Manager related careers

Client Services Manager related jobs

What similar roles do

Updated January 8, 2025

Browse executive management jobs