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The differences between client support analysts and signal support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a client support analyst and a signal support specialist. Additionally, a client support analyst has an average salary of $61,165, which is higher than the $49,385 average annual salary of a signal support specialist.
The top three skills for a client support analyst include customer service, client support and technical support. The most important skills for a signal support specialist are provide technical assistance, A+, and electronic equipment.
| Client Support Analyst | Signal Support Specialist | |
| Yearly salary | $61,165 | $49,385 |
| Hourly rate | $29.41 | $23.74 |
| Growth rate | 10% | 10% |
| Number of jobs | 112,734 | 122,901 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 35% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A client support analyst is in charge of providing analytical services to optimize a company's customer support operations. They typically provide technical support through calls and correspondence, troubleshoot problems, diagnose technical issues, provide step-by-step solutions, or refer clients to other services. They may also perform clerical tasks such as maintaining records of all transactions, preparing and processing documents, answering inquiries, and updating databases. Moreover, a client support analyst must produce progress reports, coordinating with managers regularly.
In the military, a signal support specialist is in charge of providing signal support systems and device communication on the battlefield. Their responsibilities typically include operating radio equipment and networks, installing and maintaining communication systems, and providing technical assistance to the workforce. They must also perform regular maintenance checks on equipment, performing corrective measures and adjustments when necessary. Furthermore, as a signal support specialist, it is essential to be proactive and alert as the conditions on the battlefield can be unpredictable.
Client support analysts and signal support specialists have different pay scales, as shown below.
| Client Support Analyst | Signal Support Specialist | |
| Average salary | $61,165 | $49,385 |
| Salary range | Between $39,000 And $93,000 | Between $29,000 And $83,000 |
| Highest paying City | San Francisco, CA | - |
| Highest paying state | Rhode Island | - |
| Best paying company | Citi | - |
| Best paying industry | Technology | - |
There are a few differences between a client support analyst and a signal support specialist in terms of educational background:
| Client Support Analyst | Signal Support Specialist | |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 35% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between client support analysts' and signal support specialists' demographics:
| Client Support Analyst | Signal Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 61.6% Female, 38.4% | Male, 80.5% Female, 19.5% |
| Race ratio | Black or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 12.5% White, 54.4% American Indian and Alaska Native, 0.4% | Black or African American, 12.8% Unknown, 5.3% Hispanic or Latino, 14.9% Asian, 10.6% White, 56.0% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |