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The differences between collection analysts and account specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a collection analyst and an account specialist. Additionally, a collection analyst has an average salary of $46,819, which is higher than the $42,586 average annual salary of an account specialist.
The top three skills for a collection analyst include customer service, portfolio and patients. The most important skills for an account specialist are customer service, patients, and account management.
| Collection Analyst | Account Specialist | |
| Yearly salary | $46,819 | $42,586 |
| Hourly rate | $22.51 | $20.47 |
| Growth rate | -8% | -8% |
| Number of jobs | 28,967 | 116,010 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 54% |
| Average age | 46 | 46 |
| Years of experience | 12 | 12 |
Collections analysts assess the riskiness of a company or person in credit extension and repayment collection. The analysts manage data processing contract procurement negotiation. They help in the quarterly and yearly external and internal audits. It is part of their job to collect the first payment default and make sure that portfolios are inappropriate performance. They also act on collection calls for the area of responsibility assigned to them.
An account specialist is responsible for reaching out to customers or potential clients through calls, emails, and other forms of correspondence to secure sales and strengthen business relations. An account specialist may also perform other tasks such as arranging appointment schedules with clients, providing price quotes and responding to further inquiries, process orders, generating sales leads, and handling complaints and resolving issues. Furthermore, an account specialist may also be involved in developing strategies, finding new opportunities, producing and completing necessary documents, and preparing reports, all in adherence to the company's policies and regulations.
Collection analysts and account specialists have different pay scales, as shown below.
| Collection Analyst | Account Specialist | |
| Average salary | $46,819 | $42,586 |
| Salary range | Between $31,000 And $69,000 | Between $28,000 And $62,000 |
| Highest paying City | Washington, DC | Washington, DC |
| Highest paying state | Connecticut | Virginia |
| Best paying company | American Tower | Microsoft |
| Best paying industry | Technology | Finance |
There are a few differences between a collection analyst and an account specialist in terms of educational background:
| Collection Analyst | Account Specialist | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 54% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between collection analysts' and account specialists' demographics:
| Collection Analyst | Account Specialist | |
| Average age | 46 | 46 |
| Gender ratio | Male, 37.7% Female, 62.3% | Male, 32.2% Female, 67.8% |
| Race ratio | Black or African American, 13.9% Unknown, 4.2% Hispanic or Latino, 18.6% Asian, 4.0% White, 58.8% American Indian and Alaska Native, 0.5% | Black or African American, 13.2% Unknown, 4.1% Hispanic or Latino, 17.8% Asian, 3.7% White, 60.8% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 8% | 8% |