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Collection analyst vs account specialist

The differences between collection analysts and account specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a collection analyst and an account specialist. Additionally, a collection analyst has an average salary of $46,819, which is higher than the $42,586 average annual salary of an account specialist.

The top three skills for a collection analyst include customer service, portfolio and patients. The most important skills for an account specialist are customer service, patients, and account management.

Collection analyst vs account specialist overview

Collection AnalystAccount Specialist
Yearly salary$46,819$42,586
Hourly rate$22.51$20.47
Growth rate-8%-8%
Number of jobs28,967116,010
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 54%
Average age4646
Years of experience1212

What does a collection analyst do?

Collections analysts assess the riskiness of a company or person in credit extension and repayment collection. The analysts manage data processing contract procurement negotiation. They help in the quarterly and yearly external and internal audits. It is part of their job to collect the first payment default and make sure that portfolios are inappropriate performance. They also act on collection calls for the area of responsibility assigned to them.

What does an account specialist do?

An account specialist is responsible for reaching out to customers or potential clients through calls, emails, and other forms of correspondence to secure sales and strengthen business relations. An account specialist may also perform other tasks such as arranging appointment schedules with clients, providing price quotes and responding to further inquiries, process orders, generating sales leads, and handling complaints and resolving issues. Furthermore, an account specialist may also be involved in developing strategies, finding new opportunities, producing and completing necessary documents, and preparing reports, all in adherence to the company's policies and regulations.

Collection analyst vs account specialist salary

Collection analysts and account specialists have different pay scales, as shown below.

Collection AnalystAccount Specialist
Average salary$46,819$42,586
Salary rangeBetween $31,000 And $69,000Between $28,000 And $62,000
Highest paying CityWashington, DCWashington, DC
Highest paying stateConnecticutVirginia
Best paying companyAmerican TowerMicrosoft
Best paying industryTechnologyFinance

Differences between collection analyst and account specialist education

There are a few differences between a collection analyst and an account specialist in terms of educational background:

Collection AnalystAccount Specialist
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 54%
Most common majorBusinessBusiness
Most common college--

Collection analyst vs account specialist demographics

Here are the differences between collection analysts' and account specialists' demographics:

Collection AnalystAccount Specialist
Average age4646
Gender ratioMale, 37.7% Female, 62.3%Male, 32.2% Female, 67.8%
Race ratioBlack or African American, 13.9% Unknown, 4.2% Hispanic or Latino, 18.6% Asian, 4.0% White, 58.8% American Indian and Alaska Native, 0.5%Black or African American, 13.2% Unknown, 4.1% Hispanic or Latino, 17.8% Asian, 3.7% White, 60.8% American Indian and Alaska Native, 0.5%
LGBT Percentage8%8%

Differences between collection analyst and account specialist duties and responsibilities

Collection analyst example responsibilities.

  • Represent and lead the collections' team during executive management weekly conference calls providing updates on the delinquent A/R reports.
  • Assist in reducing the DSO down and limit bad debt expense while focusing on building revenue.
  • Maintain customer relations while improving company DSO.
  • Work remittance advice from Medicaid and Medicare ensuring accuracy of payments, correcting account billing according with Medicaid or Medicare disposition.
  • Do credit checks for new clients with Dunn & Bradstreet along with Equifax.
  • Perform processing functions necessary to ensure timely and accurate DME billing.

Account specialist example responsibilities.

  • Cultivate productive long-term relationships with all assign accounts, and manage all reporting and presentation needs for RFP's.
  • Manage a portfolio of accounts end to end RFP program execution inclusive of pricing, contracting, process and technology solutions.
  • Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
  • Deliver exceptional customer service to hospital accounts and internal sales representatives in accordance to revenue recognition policies and HIPAA regulations.
  • Experience with CMS 1500 and UB-04 claims using HCPC/CPT codes as well as NDC codes
  • Monitor CMS and real time aux codes.
  • Show more

Collection analyst vs account specialist skills

Common collection analyst skills
  • Customer Service, 16%
  • Portfolio, 9%
  • Patients, 5%
  • Customer Accounts, 5%
  • Delinquent Accounts, 4%
  • Reconciliations, 4%
Common account specialist skills
  • Customer Service, 25%
  • Patients, 13%
  • Account Management, 6%
  • PowerPoint, 4%
  • Data Entry, 4%
  • Catheter, 3%

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