Collection analyst vs collector

Differences between collection analyst and collector duties and responsibilities

Collection analyst example responsibilities.

• Represent and lead the collections' team during executive management weekly conference calls providing updates on the delinquent A/R reports.
• Assist in reducing the DSO down and limit bad debt expense while focusing on building revenue.
• Maintain customer relations while improving company DSO.
• Work remittance advice from Medicaid and Medicare ensuring accuracy of payments, correcting account billing according with Medicaid or Medicare disposition.
• Do credit checks for new clients with Dunn & Bradstreet along with Equifax.
• Perform processing functions necessary to ensure timely and accurate DME billing.

Collector example responsibilities.

• Manage patient focuse reports, collection modules, provider/facility A/R, collections, patient discharge letters.
• Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
• Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
• Provide customer service via telephone and correspondence for patients and authorize representatives regarding outstanding patient accounts in accordance with facility protocol.
• Verify and run eligibility on the following insurance, Medi-Cal, Medi-Cal HMO, Medicare, Medicare HMO.
• Provide excellent customer service while following HIPPA confidentiality laws.
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