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The differences between collections coordinators and coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a collections coordinator and a coordinator. Additionally, a coordinator has an average salary of $41,599, which is higher than the $37,938 average annual salary of a collections coordinator.
The top three skills for a collections coordinator include customer service, patients and phone calls. The most important skills for a coordinator are customer service, patients, and excellent organizational.
| Collections Coordinator | Coordinator | |
| Yearly salary | $37,938 | $41,599 |
| Hourly rate | $18.24 | $20.00 |
| Growth rate | -8% | 12% |
| Number of jobs | 40,113 | 151,508 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 57% |
| Average age | 46 | 43 |
| Years of experience | 12 | 12 |
Usually working alongside a company's account receivables team, a collections coordinator is in charge of developing strategies to optimize the payment collection operations. Among their responsibilities include reaching out to clients through calls or correspondence to remind them of their payment obligations, arranging appointments, processing payments, arranging payment terms, and researching a client's communication information such as cellphone number, address, or email. Moreover, a collections coordinator must maintain an active communication line with staff while promoting and enforcing the company's policies and regulations.
Coordinators are responsible for liaising between the department they are assigned to and any other external party. They oversee projects or agreements. They are in charge of following through negotiations between the two parties regarding work. They see through the conduct of such contracts by ensuring that all terms are amenable to both parties. They maintain records and other necessary data and paperwork. They also ensure that office policy and guidelines are being followed. Coordinators also ensure that all projects are completed efficiently and effectively.
Collections coordinators and coordinators have different pay scales, as shown below.
| Collections Coordinator | Coordinator | |
| Average salary | $37,938 | $41,599 |
| Salary range | Between $30,000 And $47,000 | Between $27,000 And $61,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | Connecticut | Alaska |
| Best paying company | University of California, Berkeley | Meta |
| Best paying industry | Professional | Technology |
There are a few differences between a collections coordinator and a coordinator in terms of educational background:
| Collections Coordinator | Coordinator | |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 57% |
| Most common major | Business | Business |
| Most common college | - | University of Southern California |
Here are the differences between collections coordinators' and coordinators' demographics:
| Collections Coordinator | Coordinator | |
| Average age | 46 | 43 |
| Gender ratio | Male, 26.6% Female, 73.4% | Male, 36.3% Female, 63.7% |
| Race ratio | Black or African American, 12.1% Unknown, 4.1% Hispanic or Latino, 20.8% Asian, 3.6% White, 59.0% American Indian and Alaska Native, 0.5% | Black or African American, 11.5% Unknown, 5.2% Hispanic or Latino, 20.9% Asian, 6.4% White, 53.9% American Indian and Alaska Native, 2.1% |
| LGBT Percentage | 8% | 11% |