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Computer assistant vs help desk assistant

The differences between computer assistants and help desk assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer assistant and a help desk assistant. Additionally, a computer assistant has an average salary of $47,077, which is higher than the $28,262 average annual salary of a help desk assistant.

The top three skills for a computer assistant include computer equipment, software issues and customer support. The most important skills for a help desk assistant are computer lab, customer service, and desk support.

Computer assistant vs help desk assistant overview

Computer AssistantHelp Desk Assistant
Yearly salary$47,077$28,262
Hourly rate$22.63$13.59
Growth rate10%10%
Number of jobs33,40083,479
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 51%
Average age4242
Years of experience22

Computer assistant vs help desk assistant salary

Computer assistants and help desk assistants have different pay scales, as shown below.

Computer AssistantHelp Desk Assistant
Average salary$47,077$28,262
Salary rangeBetween $26,000 And $83,000Between $14,000 And $56,000
Highest paying CityNew York, NYHartford, CT
Highest paying stateNew YorkConnecticut
Best paying companyBristol-Myers SquibbInformation Technology and Innovation Foundation
Best paying industryGovernmentGovernment

Differences between computer assistant and help desk assistant education

There are a few differences between a computer assistant and a help desk assistant in terms of educational background:

Computer AssistantHelp Desk Assistant
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Computer assistant vs help desk assistant demographics

Here are the differences between computer assistants' and help desk assistants' demographics:

Computer AssistantHelp Desk Assistant
Average age4242
Gender ratioMale, 55.8% Female, 44.2%Male, 53.4% Female, 46.6%
Race ratioBlack or African American, 10.9% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 14.0% White, 54.4% American Indian and Alaska Native, 0.4%Black or African American, 12.2% Unknown, 5.4% Hispanic or Latino, 15.8% Asian, 11.5% White, 54.8% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between computer assistant and help desk assistant duties and responsibilities

Computer assistant example responsibilities.

  • Set up and manage all Linux labs campus-wide.
  • Process customer billing for cad services.
  • Support deployment of all PCs and peripherals.
  • Perform OS and software testing prior to creating system images.
  • Install, modify, troubleshot and repair computer hardware and software.
  • Perform HTML editing and page creation in support of classify intranet site.
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Help desk assistant example responsibilities.

  • Manage the PC refresh program transferring all user data remotely and installing require software applications.
  • Produce legal proposals, memorandum agreements and PowerPoint presentations.
  • Create PowerPoint presentations used for business development.manage daily office operations and maintenance of equipment.
  • Analyze networking problems concerning LAN architecture and constructed/ran cable to support lab expansion projects.
  • Evaluate network utilization and redesign the county wide-area network by replacing existing network infrastructure with network switches and installing network cabling.
  • Build VPN packages and ship as requested.
  • Show more

Computer assistant vs help desk assistant skills

Common computer assistant skills
  • Computer Equipment, 12%
  • Software Issues, 12%
  • Customer Support, 9%
  • Software Applications, 8%
  • Computer System, 8%
  • Computer Operations, 6%
Common help desk assistant skills
  • Computer Lab, 10%
  • Customer Service, 10%
  • Desk Support, 8%
  • Help Desk, 5%
  • Help-Desk Support, 4%
  • Computer Software, 4%

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