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The differences between computer assistants and information technology assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer assistant and an information technology assistant. Additionally, a computer assistant has an average salary of $47,077, which is higher than the $39,574 average annual salary of an information technology assistant.
The top three skills for a computer assistant include computer equipment, software issues and customer support. The most important skills for an information technology assistant are computer system, customer service, and data entry.
| Computer Assistant | Information Technology Assistant | |
| Yearly salary | $47,077 | $39,574 |
| Hourly rate | $22.63 | $19.03 |
| Growth rate | 10% | -8% |
| Number of jobs | 33,400 | 104,181 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 57% |
| Average age | 42 | 50 |
| Years of experience | 2 | 2 |
Also referred to as customer support staff or technical support, a computer assistant describes and solves technical problems associated with computer systems and programs. Computer assistants provide telephone-based and on-site assistance to clients and customers. They use their communication and technical skills to help users with their computer troubleshooting problems. While some of them work in call centers, communicate via email or through online chat. It is also their responsibility to install and upgrade the computer software and hardware systems of their employer.
Computer systems are installed, operated, and maintained by an information technology (IT) assistant. Their responsibilities are complex, such as software and hardware configuring, setting up printers and routers, equipment repairs, and computer network user support. Their daily routine may include innovating new technologies, writing reports, and developing plans if there are system or network errors. IT assistants are network developers, innovators, and act as internet security for their department and other organizations.
Computer assistants and information technology assistants have different pay scales, as shown below.
| Computer Assistant | Information Technology Assistant | |
| Average salary | $47,077 | $39,574 |
| Salary range | Between $26,000 And $83,000 | Between $28,000 And $55,000 |
| Highest paying City | New York, NY | San Luis Obispo, CA |
| Highest paying state | New York | Hawaii |
| Best paying company | Bristol-Myers Squibb | Micron Technology |
| Best paying industry | Government | Manufacturing |
There are a few differences between a computer assistant and an information technology assistant in terms of educational background:
| Computer Assistant | Information Technology Assistant | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 57% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between computer assistants' and information technology assistants' demographics:
| Computer Assistant | Information Technology Assistant | |
| Average age | 42 | 50 |
| Gender ratio | Male, 55.8% Female, 44.2% | Male, 67.4% Female, 32.6% |
| Race ratio | Black or African American, 10.9% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 14.0% White, 54.4% American Indian and Alaska Native, 0.4% | Black or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 15.9% Asian, 3.8% White, 66.6% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 11% | 6% |