Computer laboratory attendant vs information technology technician

Differences between computer laboratory attendant and information technology technician duties and responsibilities

Computer laboratory attendant example responsibilities.

• Coordinate with territory managers to identify leads and close sales of capital equipment (in-clinic hematology and chemistry analyzers).
• Monitor traffic flow of computer research facilities; keep facilities clean; troubleshot minor computer glitches
• Greet students upon entering, document use of the lab, troubleshot computers, and assist students with French work
• Aid supervisors and network administrators to remotely troubleshoot and correct network and hardware issues.
• Coordinate with territory managers to identify leads and close sales of capital equipment (in-clinic hematology and chemistry analyzers).
• Install twenty dell computers with RedHat utilizing TCP/IP network configuration.

Information technology technician example responsibilities.

• Manage and execute project to remotely upgrade VPN clients
• Manage incoming tickets and incidents in remedy and troubleshooting.
• Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
• Analyze and maintain OS and domain account information across systems to ensure efficient and security workstations and virtual computing environments.
• Provide implementation coordination, vendor management, and training for voice over IP project (VOIP).
• Work on multiple projects dealing with VMware, server installation, computer repair, web design, and networking.
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