Computer laboratory attendant vs lead technician

Differences between computer laboratory attendant and lead technician duties and responsibilities

Computer laboratory attendant example responsibilities.

• Coordinate with territory managers to identify leads and close sales of capital equipment (in-clinic hematology and chemistry analyzers).
• Monitor traffic flow of computer research facilities; keep facilities clean; troubleshot minor computer glitches
• Greet students upon entering, document use of the lab, troubleshot computers, and assist students with French work
• Aid supervisors and network administrators to remotely troubleshoot and correct network and hardware issues.
• Coordinate with territory managers to identify leads and close sales of capital equipment (in-clinic hematology and chemistry analyzers).
• Install twenty dell computers with RedHat utilizing TCP/IP network configuration.

Lead technician example responsibilities.

• Manage and support the Cisco base corporate remote access VPN solution.
• Manage the third party IP provider relationship and implement all the bridges between AXI4 and internal buses.
• Used JIRA to manage the product backlog, tasks assignments, project burn-down rate and for velocity tracking purposes.
• Manage product test support of new designs used for testing, write technical documentation in HTML improving department processes and procedures.
• Manage customer functional areas of desktop support, field service, office services and network support to coordinate timely issue resolution.
• Configure and manage JGroup multicasting communication for apache tomcat web servers.
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