Computer laboratory attendant vs support specialist

Differences between computer laboratory attendant and support specialist duties and responsibilities

Computer laboratory attendant example responsibilities.

• Coordinate with territory managers to identify leads and close sales of capital equipment (in-clinic hematology and chemistry analyzers).
• Monitor traffic flow of computer research facilities; keep facilities clean; troubleshot minor computer glitches
• Greet students upon entering, document use of the lab, troubleshot computers, and assist students with French work
• Aid supervisors and network administrators to remotely troubleshoot and correct network and hardware issues.
• Coordinate with territory managers to identify leads and close sales of capital equipment (in-clinic hematology and chemistry analyzers).
• Install twenty dell computers with RedHat utilizing TCP/IP network configuration.

Support specialist example responsibilities.

• Manage project SharePoint site for the purpose of supporting ongoing collaboration
• Provide Cerner CPOE learning support to physicians.
• Train in motivational interviewing, HIPAA regulations, CPR certify, emergency preparedness, suicide awareness, and team building.
• Participate in inventory taking process and maintain stockroom organization and cleanliness.
• Create and maintain a database of ACH clients.
• Configure, setup VPN connections, remote access.
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