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Computer laboratory coordinator vs help desk coordinator

The differences between computer laboratory coordinators and help desk coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer laboratory coordinator and a help desk coordinator. Additionally, a help desk coordinator has an average salary of $40,262, which is higher than the $33,522 average annual salary of a computer laboratory coordinator.

The top three skills for a computer laboratory coordinator include windows, lab equipment and troubleshoot. The most important skills for a help desk coordinator are technical support, phone calls, and troubleshoot.

Computer laboratory coordinator vs help desk coordinator overview

Computer Laboratory CoordinatorHelp Desk Coordinator
Yearly salary$33,522$40,262
Hourly rate$16.12$19.36
Growth rate10%10%
Number of jobs60,10089,791
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 49%
Average age4242
Years of experience22

Computer laboratory coordinator vs help desk coordinator salary

Computer laboratory coordinators and help desk coordinators have different pay scales, as shown below.

Computer Laboratory CoordinatorHelp Desk Coordinator
Average salary$33,522$40,262
Salary rangeBetween $24,000 And $44,000Between $28,000 And $57,000
Highest paying City-Philadelphia, PA
Highest paying state-New Jersey
Best paying company-Ecs Federal
Best paying industry--

Differences between computer laboratory coordinator and help desk coordinator education

There are a few differences between a computer laboratory coordinator and a help desk coordinator in terms of educational background:

Computer Laboratory CoordinatorHelp Desk Coordinator
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 49%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Computer laboratory coordinator vs help desk coordinator demographics

Here are the differences between computer laboratory coordinators' and help desk coordinators' demographics:

Computer Laboratory CoordinatorHelp Desk Coordinator
Average age4242
Gender ratioMale, 50.2% Female, 49.8%Male, 51.4% Female, 48.6%
Race ratioBlack or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 11.5% White, 55.4% American Indian and Alaska Native, 0.4%Black or African American, 12.0% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.5% White, 55.5% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between computer laboratory coordinator and help desk coordinator duties and responsibilities

Computer laboratory coordinator example responsibilities.

  • Manage departmental computer labs, update departmental website and troubleshot relate PC/Mac applications.
  • Assist chairperson and faculty with semester reports and presentations by building graphs and sophisticate Microsoft PowerPoint presentations with multimedia attributes.
  • Analyze, troubleshoot, and resolve the user's ability to connect to the Internet or school LAN.
  • Assist teachers with the delivery of their courses including essay writing, field trip research, and PowerPoint presentations.
  • Design and implement hardening PC standards for computer labs and college user community maintaining industry standards incorporate SOX compliance practices.
  • Provide assistance to faculty with computers and A/V equipment usage and operation.

Help desk coordinator example responsibilities.

  • Manage the PC refresh program transferring all user data remotely and installing require software applications.
  • Respond to incoming service requests and are responsible for resolving and coordinating between teams to troubleshoot and diagnose all technical issues.
  • Configure and support all existing and new POS software.
  • Reimage hard drives and configure OS and applications for users.
  • Deliver laptop support on remote dial in and VPN procedures.
  • Provide file restorations and log the daily backup information via SharePoint.
  • Show more

Computer laboratory coordinator vs help desk coordinator skills

Common computer laboratory coordinator skills
  • Windows, 9%
  • Lab Equipment, 8%
  • Troubleshoot, 6%
  • Mathematics, 6%
  • Computer Software, 6%
  • PowerPoint, 4%
Common help desk coordinator skills
  • Technical Support, 9%
  • Phone Calls, 8%
  • Troubleshoot, 6%
  • Customer Service, 5%
  • Remote Desktop, 4%
  • Help Desk, 4%

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