Computer laboratory coordinator vs lead technician

Differences between computer laboratory coordinator and lead technician duties and responsibilities

Computer laboratory coordinator example responsibilities.

• Manage departmental computer labs, update departmental website and troubleshot relate PC/Mac applications.
• Assist chairperson and faculty with semester reports and presentations by building graphs and sophisticate Microsoft PowerPoint presentations with multimedia attributes.
• Analyze, troubleshoot, and resolve the user's ability to connect to the Internet or school LAN.
• Assist teachers with the delivery of their courses including essay writing, field trip research, and PowerPoint presentations.
• Design and implement hardening PC standards for computer labs and college user community maintaining industry standards incorporate SOX compliance practices.
• Provide assistance to faculty with computers and A/V equipment usage and operation.

Lead technician example responsibilities.

• Manage and support the Cisco base corporate remote access VPN solution.
• Manage the third party IP provider relationship and implement all the bridges between AXI4 and internal buses.
• Used JIRA to manage the product backlog, tasks assignments, project burn-down rate and for velocity tracking purposes.
• Manage product test support of new designs used for testing, write technical documentation in HTML improving department processes and procedures.
• Manage customer functional areas of desktop support, field service, office services and network support to coordinate timely issue resolution.
• Configure and manage JGroup multicasting communication for apache tomcat web servers.
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