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Computer systems manager vs information technology support manager

The differences between computer systems managers and information technology support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a computer systems manager and an information technology support manager. Additionally, a computer systems manager has an average salary of $133,879, which is higher than the $104,424 average annual salary of an information technology support manager.

The top three skills for a computer systems manager include computer system, FDA and software development. The most important skills for an information technology support manager are customer service, ITIL, and project management.

Computer systems manager vs information technology support manager overview

Computer Systems ManagerInformation Technology Support Manager
Yearly salary$133,879$104,424
Hourly rate$64.36$50.20
Growth rate16%16%
Number of jobs93,235162,131
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 61%
Average age4747
Years of experience88

Computer systems manager vs information technology support manager salary

Computer systems managers and information technology support managers have different pay scales, as shown below.

Computer Systems ManagerInformation Technology Support Manager
Average salary$133,879$104,424
Salary rangeBetween $94,000 And $189,000Between $76,000 And $142,000
Highest paying CitySan Francisco, CASeattle, WA
Highest paying stateNew HampshireWashington
Best paying companyPayPalClinica Sierra Vista
Best paying industryTechnologyFinance

Differences between computer systems manager and information technology support manager education

There are a few differences between a computer systems manager and an information technology support manager in terms of educational background:

Computer Systems ManagerInformation Technology Support Manager
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 61%
Most common majorComputer ScienceBusiness
Most common collegeCarnegie Mellon UniversityStanford University

Computer systems manager vs information technology support manager demographics

Here are the differences between computer systems managers' and information technology support managers' demographics:

Computer Systems ManagerInformation Technology Support Manager
Average age4747
Gender ratioMale, 84.0% Female, 16.0%Male, 82.2% Female, 17.8%
Race ratioBlack or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.2% Asian, 12.6% White, 65.0% American Indian and Alaska Native, 0.2%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between computer systems manager and information technology support manager duties and responsibilities

Computer systems manager example responsibilities.

  • Manage a multi-vendor UNIX environment (HP/SUN).
  • Develop, manage and perform maintenance on SharePoint web applications with a concentrate focus on physical, information and personnel security.
  • Help train employees to troubleshoot network problems.
  • Maintain all phases of personal computer and UNIX workstation hardware and software.
  • Configure and maintain routing protocol such as OSPF, OSPFv3, and BGP routers and switches.
  • Save client $150K by streamlining process for maintaining HVAC assets and warranty information for more than 2400 locations.
  • Show more

Information technology support manager example responsibilities.

  • Manage and maintain backup of physical and VMware virtual servers.
  • Manage the acquisition, installation and maintenance of the organization's LAN hardware/software.
  • Manage a staff team for administration on a LAN supporting approximately 50 subscribers.
  • Design and implement a video conferencing system and ensure network stability and QOS and manage the current VoIP network.
  • Lead group of external contractors in the onsite support Helpdesk, setting objectives, assigning tasks and monitoring their assignments.
  • Manage the deployment, maintenance, support and upgrade of servers, PC's, software, operating systems and printers.
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Computer systems manager vs information technology support manager skills

Common computer systems manager skills
  • Computer System, 25%
  • FDA, 10%
  • Software Development, 8%
  • ISO, 7%
  • Customer Service, 5%
  • Linux, 4%
Common information technology support manager skills
  • Customer Service, 14%
  • ITIL, 4%
  • Project Management, 4%
  • Desk Support, 4%
  • Customer Satisfaction, 4%
  • Database, 3%

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