Computer systems manager vs systems support analyst

Differences between computer systems manager and systems support analyst duties and responsibilities

Computer systems manager example responsibilities.

• Manage a multi-vendor UNIX environment (HP/SUN).
• Develop, manage and perform maintenance on SharePoint web applications with a concentrate focus on physical, information and personnel security.
• Help train employees to troubleshoot network problems.
• Maintain all phases of personal computer and UNIX workstation hardware and software.
• Configure and maintain routing protocol such as OSPF, OSPFv3, and BGP routers and switches.
• Save client $150K by streamlining process for maintaining HVAC assets and warranty information for more than 2400 locations.
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Systems support analyst example responsibilities.

• Manage and support enterprise blackberry and smart phones and tablets.
• Utilize UNIX on a daily basis to manage customers' files (modify, process, removal).
• Set up new user VOIP accounts, manage and transfer current users, and delete old user accounts.
• Manage LAN infrastructure configuring and maintaining all network hardware devices.
• Provide first level support to LAN users within the corporate office and remote locations.
• Move anyone's computer/Cicso IP phone who requests it.
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