Computer trainer vs computer support specialist

Differences between computer trainer and computer support specialist duties and responsibilities

Computer trainer example responsibilities.

• Manage departmental computer labs, update departmental website and troubleshot relate PC/Mac applications.
• Create the training for a variety of PC application software packages.
• Coach small business owner on general PC operations and QuickBooks.
• Provide positive high energy willing to embrace new theories and practical applications with eLearning.
• Develop initial departmental eLearning standards and guidelines for development processes.
• Analyze and troubleshoot equipment and software reliability to identify and define problem areas to establish computer and telecommunication performance levels.
Show more

Computer support specialist example responsibilities.

• Monitor and manage end-user LAN/WLAN connectivity, and utilize diagnostic tools for monitoring and testing physical networking performance.
• Interface daily with customers providing hardware and software support for a relational database design and written in INGRES using SQL.
• Perform domain registration, connect peripheral equipment, and troubleshoot workstations/blackberries remotely using SMS application.
• Deploy new machines, installing OS, applications, drivers, and network configurations.
• Participate in vulnerability resolution for both OS and specific applications on the OIG network.
• Establish a new process for imaging machines using Linux and write documentation for it.
Show more