Computer trainer vs support specialist

The differences between computer trainers and support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer trainer and a support specialist. Additionally, a computer trainer has an average salary of $63,907, which is higher than the $40,782 average annual salary of a support specialist.

The top three skills for a computer trainer include training materials, office products and training programs. The most important skills for a support specialist are customer service, patients, and mental health.

Computer trainer vs support specialist overview

	Computer Trainer	Support Specialist
Yearly salary	$63,907	$40,782
Hourly rate	$30.72	$19.61
Growth rate	10%	10%
Number of jobs	34,411	125,740
Job satisfaction	-	3
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 52%
Average age	42	42
Years of experience	2	2

Computer trainer vs support specialist salary

Computer trainers and support specialists have different pay scales, as shown below.

	Computer Trainer	Support Specialist
Average salary	$63,907	$40,782
Salary range	Between $47,000 And $85,000	Between $25,000 And $64,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Microsoft
Best paying industry	-	Technology

Differences between computer trainer and support specialist education

There are a few differences between a computer trainer and a support specialist in terms of educational background:

	Computer Trainer	Support Specialist
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 52%
Most common major	Business	Business
Most common college	Stanford University	Stanford University

Computer trainer vs support specialist demographics

Here are the differences between computer trainers' and support specialists' demographics:

	Computer Trainer	Support Specialist
Average age	42	42
Gender ratio	Male, 48.7% Female, 51.3%	Male, 38.4% Female, 61.6%
Race ratio	Black or African American, 11.3% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 11.0% White, 56.9% American Indian and Alaska Native, 0.4%	Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.4% White, 56.4% American Indian and Alaska Native, 0.4%
LGBT Percentage	11%	11%

Differences between computer trainer and support specialist duties and responsibilities

Computer trainer example responsibilities.

Manage departmental computer labs, update departmental website and troubleshot relate PC/Mac applications.
Create the training for a variety of PC application software packages.
Coach small business owner on general PC operations and QuickBooks.
Provide positive high energy willing to embrace new theories and practical applications with eLearning.
Develop initial departmental eLearning standards and guidelines for development processes.
Analyze and troubleshoot equipment and software reliability to identify and define problem areas to establish computer and telecommunication performance levels.

Support specialist example responsibilities.

Manage project SharePoint site for the purpose of supporting ongoing collaboration
Provide Cerner CPOE learning support to physicians.
Train in motivational interviewing, HIPAA regulations, CPR certify, emergency preparedness, suicide awareness, and team building.
Participate in inventory taking process and maintain stockroom organization and cleanliness.
Create and maintain a database of ACH clients.
Configure, setup VPN connections, remote access.

Computer trainer vs support specialist skills

Common computer trainer skills

Training Materials, 12%
Office Products, 7%
Training Programs, 7%
Training Courses, 6%
Various Training, 6%
Microsoft Windows, 5%

Common support specialist skills

Customer Service, 16%
Patients, 8%
Mental Health, 6%
Social Work, 4%
Peer Support, 4%
Data Entry, 3%