Computer trainer vs technical support trainer

Differences between computer trainer and technical support trainer duties and responsibilities

Computer trainer example responsibilities.

• Manage departmental computer labs, update departmental website and troubleshot relate PC/Mac applications.
• Create the training for a variety of PC application software packages.
• Coach small business owner on general PC operations and QuickBooks.
• Provide positive high energy willing to embrace new theories and practical applications with eLearning.
• Develop initial departmental eLearning standards and guidelines for development processes.
• Analyze and troubleshoot equipment and software reliability to identify and define problem areas to establish computer and telecommunication performance levels.
Show more

Technical support trainer example responsibilities.

• Manage and maintain external DNS servers for Internet name resolution of host domains.
• Post event follow up and positioning clients for future success including effectively managing CRM software.
• Manage 3rd party vendors, insuring on-time performance and asset management SLA s are met.
• Manage global rights, user permissions and updates, creating procedures for using the SharePoint environment.
• Accomplish to set up several wireless network for different uses within the company building along with their wired/wireless printers.
• Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
Show more