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Consumer education specialist vs communications specialist

The differences between consumer education specialists and communications specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a consumer education specialist and a communications specialist. Additionally, a communications specialist has an average salary of $51,023, which is higher than the $47,104 average annual salary of a consumer education specialist.

The top three skills for a consumer education specialist include business development, phone calls and customer service. The most important skills for a communications specialist are customer service, powerpoint, and patients.

Consumer education specialist vs communications specialist overview

Consumer Education SpecialistCommunications Specialist
Yearly salary$47,104$51,023
Hourly rate$22.65$24.53
Growth rate8%8%
Number of jobs46,00242,819
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 64%
Average age4242
Years of experience44

What does a consumer education specialist do?

A consumer education specialist is responsible for providing educational training for a company's products to consumers. Other duties and responsibilities will include assisting the development of new educational materials, acknowledging and helping customers, and maintaining a database for appointments, phone calls, and special events. Additionally, you are expected to aid in defining educational objectives and providing recommendations for improvement. As a consumer education specialist, you are also responsible for analyzing and resolving customer complaints and assisting in maintaining customer satisfaction.

What does a communications specialist do?

A communications specialist takes charge of addressing the public by coming up with various strategic campaigns, newsletters, public correspondence, press releases, and advertisements. Their primary role focuses on promoting, shaping, and enhancing a brand's image through public relations. Furthermore, a communications specialist is responsible for handling any complaints or issues, devising and conducting damage control to resolve bad publicity should there be any. It is also essential for a communications specialist to adhere to the company's policies and regulations at all times.

Consumer education specialist vs communications specialist salary

Consumer education specialists and communications specialists have different pay scales, as shown below.

Consumer Education SpecialistCommunications Specialist
Average salary$47,104$51,023
Salary rangeBetween $31,000 And $69,000Between $36,000 And $71,000
Highest paying CityWashington, DCWashington, DC
Highest paying stateWashingtonNew Jersey
Best paying companyGranite State CollegeGoogle
Best paying industryManufacturingTechnology

Differences between consumer education specialist and communications specialist education

There are a few differences between a consumer education specialist and a communications specialist in terms of educational background:

Consumer Education SpecialistCommunications Specialist
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 64%
Most common majorBusinessCommunication
Most common collegeStanford UniversityStanford University

Consumer education specialist vs communications specialist demographics

Here are the differences between consumer education specialists' and communications specialists' demographics:

Consumer Education SpecialistCommunications Specialist
Average age4242
Gender ratioMale, 33.2% Female, 66.8%Male, 42.9% Female, 57.1%
Race ratioBlack or African American, 10.2% Unknown, 5.1% Hispanic or Latino, 12.0% Asian, 5.3% White, 66.8% American Indian and Alaska Native, 0.6%Black or African American, 10.0% Unknown, 5.1% Hispanic or Latino, 11.9% Asian, 5.3% White, 67.1% American Indian and Alaska Native, 0.6%
LGBT Percentage12%12%

Differences between consumer education specialist and communications specialist duties and responsibilities

Consumer education specialist example responsibilities.

  • Assist with management of CFPB web portal.
  • Retain TDS services by means of inbound call center.
  • Develop and implementation of enhancements to the ACH system.
  • Process ACH, billing issues and payment return items.
  • Create, tailor and repair uniforms and costumes worn by employees.
  • Develop prospect list at each account for specific brands of wine and spirits.
  • Show more

Communications specialist example responsibilities.

  • Manage all client data and meeting history in Salesforce.
  • Provision, manage PRI-ISDN and IP installation of AARP state offices for AARP video systems.
  • Manage course syllabi, scientific abstracts, reprints and course development according to all ACCME and FDA guidelines.
  • Manage CRM database and develop key communication items such as email blasts, brochures, flyers, and bulletins.
  • Manage website: regularly update content, implement SEO and monitor website activity.
  • Manage and update written communications on organization's Facebook page and other social media outlets
  • Show more

Consumer education specialist vs communications specialist skills

Common consumer education specialist skills
  • Business Development, 84%
  • Phone Calls, 3%
  • Customer Service, 2%
  • Loan Applications, 1%
  • Loan Documentation, 1%
  • Consumer Loans, 1%
Common communications specialist skills
  • Customer Service, 9%
  • PowerPoint, 6%
  • Patients, 6%
  • Web Content, 6%
  • Project Management, 6%
  • Press Releases, 5%

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