Consumer relations representative vs consumer sales representative

The differences between consumer relations representatives and consumer sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a consumer relations representative and a consumer sales representative. Additionally, a consumer sales representative has an average salary of $38,514, which is higher than the $36,614 average annual salary of a consumer relations representative.

The top three skills for a consumer relations representative include inbound calls, customer complaints and quality customer service. The most important skills for a consumer sales representative are broadband, product knowledge, and inbound calls.

Consumer relations representative vs consumer sales representative overview

	Consumer Relations Representative	Consumer Sales Representative
Yearly salary	$36,614	$38,514
Hourly rate	$17.60	$18.52
Growth rate	-4%	-4%
Number of jobs	116,976	216,394
Job satisfaction	5	-
Most common degree	Bachelor's Degree, 50%	Bachelor's Degree, 57%
Average age	40	40
Years of experience	12	12

Consumer relations representative vs consumer sales representative salary

Consumer relations representatives and consumer sales representatives have different pay scales, as shown below.

	Consumer Relations Representative	Consumer Sales Representative
Average salary	$36,614	$38,514
Salary range	Between $23,000 And $55,000	Between $21,000 And $67,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between consumer relations representative and consumer sales representative education

There are a few differences between a consumer relations representative and a consumer sales representative in terms of educational background:

	Consumer Relations Representative	Consumer Sales Representative
Most common degree	Bachelor's Degree, 50%	Bachelor's Degree, 57%
Most common major	Business	Business
Most common college	-	-

Consumer relations representative vs consumer sales representative demographics

Here are the differences between consumer relations representatives' and consumer sales representatives' demographics:

	Consumer Relations Representative	Consumer Sales Representative
Average age	40	40
Gender ratio	Male, 31.5% Female, 68.5%	Male, 39.8% Female, 60.2%
Race ratio	Black or African American, 10.6% Unknown, 5.6% Hispanic or Latino, 22.0% Asian, 6.2% White, 54.8% American Indian and Alaska Native, 0.8%	Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 19.4% Asian, 6.8% White, 56.2% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between consumer relations representative and consumer sales representative duties and responsibilities

Consumer relations representative example responsibilities.

Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
Provide information about Cabela's products from company website.

Consumer sales representative example responsibilities.

Join online marketplace specializing in local deals to manage customer engagements while providing industry-best service.
Enroll consumer in health insurance supply information on different health plan medicaid, chp, episode etc
Verify medicaid waive eligibility for non-emergency transportation.
Make both inbound and outbound calls in order to sell DIRECTV products including upgrading services.
Verify medicaid waive eligibility for non-emergency transportation.

Consumer relations representative vs consumer sales representative skills

Common consumer relations representative skills

Inbound Calls, 17%
Customer Complaints, 14%
Quality Customer Service, 10%
Conflict Resolution, 8%
Consumer Contacts, 5%
Customer Issues, 4%

Common consumer sales representative skills

Broadband, 40%
Product Knowledge, 8%
Inbound Calls, 7%
Outbound Calls, 5%
Data Entry, 4%
Phone Calls, 3%

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Office and Administrative Industry
Consumer Relations Representative
Consumer Relations Representative vs Consumer Sales Representative

Updated January 8, 2025

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