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Correspondence representative vs account representative

The differences between correspondence representatives and account representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a correspondence representative, becoming an account representative takes usually requires 6-12 months. Additionally, an account representative has an average salary of $36,977, which is higher than the $36,299 average annual salary of a correspondence representative.

The top three skills for a correspondence representative include data entry, outbound calls and patient accounts. The most important skills for an account representative are customer service, patients, and patient accounts.

Correspondence representative vs account representative overview

Correspondence RepresentativeAccount Representative
Yearly salary$36,299$36,977
Hourly rate$17.45$17.78
Growth rate--8%
Number of jobs87,484183,446
Job satisfaction--
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 52%
Average age4346
Years of experience412

Correspondence representative vs account representative salary

Correspondence representatives and account representatives have different pay scales, as shown below.

Correspondence RepresentativeAccount Representative
Average salary$36,299$36,977
Salary rangeBetween $19,000 And $66,000Between $26,000 And $51,000
Highest paying City-Los Angeles, CA
Highest paying state-California
Best paying company-New Relic
Best paying industry-Finance

Differences between correspondence representative and account representative education

There are a few differences between a correspondence representative and an account representative in terms of educational background:

Correspondence RepresentativeAccount Representative
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common college--

Correspondence representative vs account representative demographics

Here are the differences between correspondence representatives' and account representatives' demographics:

Correspondence RepresentativeAccount Representative
Average age4346
Gender ratioMale, 21.6% Female, 78.4%Male, 33.6% Female, 66.4%
Race ratioBlack or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%Black or African American, 12.5% Unknown, 4.2% Hispanic or Latino, 17.3% Asian, 3.9% White, 61.6% American Indian and Alaska Native, 0.5%
LGBT Percentage6%8%

Differences between correspondence representative and account representative duties and responsibilities

Correspondence representative example responsibilities.

  • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
  • Accept and comply with subpoenas.
  • Greet and welcome patients assisting them in obtaining records regulate by HIPAA law.
  • Research loans and produce correspondence for various complaints, disputes, inquiries, and legal requests according to RESPA guidelines.
  • Handle confidential patient information per HIPAA guidelines.
  • Compile and input homeowner s information into SharePoint s correspondence database.
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Account representative example responsibilities.

  • Manage all billing accounts including Medicare/Medicaid, HMO and individual accounts.
  • Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
  • Manage and maintain an internal database system to generate reports and produce accurate account information for patients and insurance companies.
  • Educate physicians to use current ICD-9 diagnostic coding and preparation to begin ICD-10 coding requirements.
  • Analyze health care insurance/litigation patient account files to resolve outstanding and delinquent accounts due to the healthcare client.
  • Promote ThermoCool SmartTouch ablation catheter device to electrophysiologists.
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Correspondence representative vs account representative skills

Common correspondence representative skills
  • Data Entry, 15%
  • Outbound Calls, 11%
  • Patient Accounts, 10%
  • Email Inquiries, 9%
  • HIPAA, 6%
  • Inbound Calls, 6%
Common account representative skills
  • Customer Service, 21%
  • Patients, 18%
  • Patient Accounts, 5%
  • Data Entry, 3%
  • Medicaid, 3%
  • Customer Satisfaction, 3%

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