Correspondence representative vs client representative

The differences between correspondence representatives and client representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a correspondence representative, becoming a client representative takes usually requires 6-12 months. Additionally, a client representative has an average salary of $41,785, which is higher than the $36,299 average annual salary of a correspondence representative.

The top three skills for a correspondence representative include data entry, outbound calls and patient accounts. The most important skills for a client representative are customer service, phone calls, and client accounts.

Correspondence representative vs client representative overview

	Correspondence Representative	Client Representative
Yearly salary	$36,299	$41,785
Hourly rate	$17.45	$20.09
Growth rate	-	-4%
Number of jobs	87,484	238,735
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 61%
Average age	43	40
Years of experience	4	12

Correspondence representative vs client representative salary

Correspondence representatives and client representatives have different pay scales, as shown below.

	Correspondence Representative	Client Representative
Average salary	$36,299	$41,785
Salary range	Between $19,000 And $66,000	Between $28,000 And $60,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	IBM
Best paying industry	-	Technology

Differences between correspondence representative and client representative education

There are a few differences between a correspondence representative and a client representative in terms of educational background:

	Correspondence Representative	Client Representative
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 61%
Most common major	Business	Business
Most common college	-	-

Correspondence representative vs client representative demographics

Here are the differences between correspondence representatives' and client representatives' demographics:

	Correspondence Representative	Client Representative
Average age	43	40
Gender ratio	Male, 21.6% Female, 78.4%	Male, 40.6% Female, 59.4%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 11.2% Unknown, 5.3% Hispanic or Latino, 21.2% Asian, 7.6% White, 54.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	6%	7%

Differences between correspondence representative and client representative duties and responsibilities

Correspondence representative example responsibilities.

Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Accept and comply with subpoenas.
Greet and welcome patients assisting them in obtaining records regulate by HIPAA law.
Research loans and produce correspondence for various complaints, disputes, inquiries, and legal requests according to RESPA guidelines.
Handle confidential patient information per HIPAA guidelines.
Compile and input homeowner s information into SharePoint s correspondence database.

Client representative example responsibilities.

Experience in managing pipeline, progressing opportunity through sales stages & using CRM tools to reflect pipeline accurately.
Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Utilize research tools and CRM package to sustain consistent pipeline of prospective clients.
Present program via Microsoft PowerPoint to potential clients and attend conventions for prospective clients.
Complete daily teller routine such as night drop, servicing the ATM and transactions.
Train, troubleshoot, and interact with clients using financial software in trust departments.

Correspondence representative vs client representative skills

Common correspondence representative skills

Data Entry, 15%
Outbound Calls, 11%
Patient Accounts, 10%
Email Inquiries, 9%
HIPAA, 6%
Inbound Calls, 6%

Common client representative skills

Customer Service, 24%
Phone Calls, 7%
Client Accounts, 6%
Product Knowledge, 6%
Customer Satisfaction, 6%
Problem Resolution, 5%

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Office and Administrative Industry
Correspondence Representative
Correspondence Representative vs Client Representative

Updated January 8, 2025

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