Cost control supervisor vs call center supervisor

The differences between cost control supervisors and call center supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a cost control supervisor and a call center supervisor. Additionally, a cost control supervisor has an average salary of $69,942, which is higher than the $35,300 average annual salary of a call center supervisor.

The top three skills for a cost control supervisor include cost control, project cost and variances. The most important skills for a call center supervisor are strong customer service, patients, and customer care.

Cost control supervisor vs call center supervisor overview

	Cost Control Supervisor	Call Center Supervisor
Yearly salary	$69,942	$35,300
Hourly rate	$33.63	$16.97
Growth rate	10%	6%
Number of jobs	51,566	217,633
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 70%	Bachelor's Degree, 45%
Average age	47	47
Years of experience	6	6

Cost control supervisor vs call center supervisor salary

Cost control supervisors and call center supervisors have different pay scales, as shown below.

	Cost Control Supervisor	Call Center Supervisor
Average salary	$69,942	$35,300
Salary range	Between $47,000 And $103,000	Between $23,000 And $53,000
Highest paying City	-	New York, NY
Highest paying state	-	Hawaii
Best paying company	-	Spectrum
Best paying industry	-	Finance

Differences between cost control supervisor and call center supervisor education

There are a few differences between a cost control supervisor and a call center supervisor in terms of educational background:

	Cost Control Supervisor	Call Center Supervisor
Most common degree	Bachelor's Degree, 70%	Bachelor's Degree, 45%
Most common major	Accounting	Business
Most common college	University of Pennsylvania	California State University - Bakersfield

Cost control supervisor vs call center supervisor demographics

Here are the differences between cost control supervisors' and call center supervisors' demographics:

	Cost Control Supervisor	Call Center Supervisor
Average age	47	47
Gender ratio	Male, 67.6% Female, 32.4%	Male, 39.9% Female, 60.1%
Race ratio	Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.4% American Indian and Alaska Native, 0.6%	Black or African American, 10.1% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.1% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between cost control supervisor and call center supervisor duties and responsibilities

Cost control supervisor example responsibilities.

Manage the document control system to ensure procedures are maintain based on FDA CFR 820 and ISO 13485 regulations.
Approve employee time cards prior to payroll processing; schedule vacations for laboratory technicians while maintaining daily laboratory operations.
Approve employee time cards prior to payroll processing; schedule vacations for laboratory technicians while maintaining daily laboratory operations.

Call center supervisor example responsibilities.

Lead team through tactical military operations training focuse on leadership strategy and survival in vary deployment locations across the globe.
Develop and implement workforce team to monitor and adjust FTE s according to forecast.
Answer questions regarding health insurance, while maintaining knowledge of HIPAA laws, and healthcare laws.
Provide oversight and direction to the employees in the business in accordance with the organization's policies and procedures.
Solve problems with patrons and coworkers -sustain cleanliness of work environment -maintain safety and order (CPR and a certified )
Facilitate training of maintenance administrators by developing PowerPoint materials.

Cost control supervisor vs call center supervisor skills

Common cost control supervisor skills

Cost Control, 63%
Project Cost, 21%
Variances, 16%

Common call center supervisor skills

Strong Customer Service, 21%
Patients, 7%
Customer Care, 6%
Technical Support, 5%
Customer Inquiries, 4%
Customer Satisfaction, 4%

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Office and Administrative Industry
Cost Control Supervisor
Cost Control Supervisor vs Call Center Supervisor

Updated January 8, 2025

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