Customer assistant jobs in Bozeman, MT

A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $18.00 Maximum Salary: $22.50 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Company Horizon Air The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. Key Duties Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment. Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing). Performs aircraft grooming and security searches. Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests). Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage. Loads and offloads luggage and cargo with the use of conveyor belts. At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction. Performs other duties as assigned. Day in the Life To preview of a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA Job-Specific Experience, Education & Skills Required: Strong written and verbal communication skills. Ability to juggle multiple tasks in a fast-paced environment. Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia. Ability to learn and operate a computerized reservation system. Typing speed of at least 25 WPM. Ability to consistently lift 50 pounds. Must be able to stand for long periods of time. Must be able to bend, stoop, squat, reach and grasp. Ability to perform basic mathematics. Ability to work a flexible schedule including nights, weekends and holidays. Ability to participate in paid training that may require overnight travel. Depending on work location, ability to obtain USPS Mail Handling Certification. Ability to obtain airport security clearance. Ability to communicate in English. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S. Preferred: A minimum of 1 year of customer service or community service experience. Job-Specific Leadership Expectations Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Starting Rate USD $20.60/Hr. Total Rewards Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Quarterly and annual bonus plans Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Airport SIDA Badge Requirements Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Regulatory Information Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. Apply by 7:00 PM Pacific Time on 10/23/2025 FLSA Status Non-Exempt Employment Type Part-Time Regular/Temporary Regular Requisition Type Frontline Location Bozeman, MT - Airport A: Y - T3 L: #LI-B

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This role is with ABB. ABB uses RippleMatch to find top talent. We are seeking a customer-focused, sales-minded Service Outfitter to join our team at Bish's RV. As the first point of contact for service guests, this position involves accurately identifying service needs, educating customers about their RV systems, recommending additional services when appropriate, and maintaining clear communication between customers and technicians. Acting as both a customer advocate and trusted advisor, you'll help deliver exceptional service while fostering long-term loyalty. Target compensation ranges from $60,000 to $80,000+, based on performance. Key Objectives: Deliver a consistently exceptional, customer-first experience from check-in to final delivery Provide customer education through upselling and service recommendations that enhance safety, value, and enjoyment Maintain high-quality scores through accurate documentation, professional communication, and attention to detail Responsibilities: Welcome and assist service customers in person and over the phone with professionalism and courtesy Educate customers on needed repairs, maintenance intervals, and RV safety enhancements Proactively recommend and upsell value-added services, accessories, or upgrades based on customer needs and coach feedback Listen to customer concerns and clearly document service requests and recommended solutions Communicate regularly with customers regarding service progress, costs, and any delays Finalize service visits by walking customers through completed work, ensuring understanding and satisfaction Close repair orders accurately, process invoices, and collect payments Track and maintain service documentation and customer records in the system Follow up after service to ensure satisfaction, address concerns, and generate repeat business Competencies and Skills: Neat, clean, and professional appearance Ability to pass a background check and drug test Excellent communication skills Passion for delivering a superior customer experience Strong organizational and time management skills High attention to detail and quality control Basic understanding of RV systems and repair terminology (training provided) Computer proficiency with service management software and scheduling tools A trainable mindset - eager to grow, coachable, and committed to continuous improvement Expected Results: High customer satisfaction and repeat business through personal connection and education Increased average repair order (ARO) through effective service sales and upselling Accurate and efficient work order creation and repair documentation Clear, consistent communication with customers and internal teams High-quality and accuracy scores in service performance metrics Resources: On-the-job training and mentorship from experienced team members Access to service management software and customer database tools Uniforms Access to RV product training, service guides and technical manuals A supportive and collaborative work environment focused on growth Who We Are: Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers, and to creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being "Different with a Purpose." Our culture is built upon the foundation of these three core values: Being Genuine, Having Fun, and Driven by Results. Perks: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K with 5% match Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement Annual Incentive Trip for Top Performers RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Job Description It started with one Ridiculously Good idea-create a different breed of BPO! At TaskUs, we understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. If that's something you want to be a part of, apply today! What does a Customer Care Specialist really do? Imagine yourself going to work with one thing in your mind: to provide the best customer experience to your clients. Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics. Roles and responsibilities: * Deliver exceptional customer service by promptly addressing customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction; * Research and provide accurate and timely responses to inquiries coming through phone, email, and live chat support channels; * Navigate internal and external documentation and resources to provide world-class service; * Identify and escalate priority or unresolved issues to appropriate internal teams; * Route calls to the appropriate resources when necessary and document all customer interaction information according to standard operating procedures; * Identify, troubleshoot, and communicate emerging trends and patterns in accomplished issues; * Strive for high-standard customer satisfaction and experience and ensure that all calls are handled professionally based on the quality guidelines set by the client; * Adhere to established protocols, KPIs, guidelines, and company policies to ensure consistent and standardized delivery of customer service; * Foster a collaborative work environment by engaging with team members, supervisors, and other departments to resolve customer issues, share knowledge, and contribute to a positive team atmosphere; * Participate in all mandated internal and external training and/or seminars; and * Get to know, understand, and comply with TaskUs' policies and procedures. Technical skills and qualifications: * Fluent in Swiss German, both written and spoken * Computer literate and proficient in the use of Windows OS, Apple OS, Microsoft Office, and Google applications Soft skills: * Problem-solving and critical-thinking skills * Great communication skills, written and oral * Must be adaptable and flexible, demonstrating abilities to work with process and information changes * Empathic toward customers and can maintain a customer-centric approach * Team player: acts as a key participant within the internal team and broader company by taking part in department initiatives, providing feedback/updates, promoting collaborative solutions, and supporting colleagues/departments * Open to feedback, eager to learn, and can show improvement Personality traits required: * Resilient, calm, and professional when dealing with challenging situations * Adaptable to a dynamically changing business * Trustworthy and reliable with a high level of integrity * Resourceful, high attention to detail, and the ability to multitask What's in it for you? * Competitive salary * Great benefits package * Professional growth opportunities with the chance to learn from many different functions * A fun and inclusive workplace How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************

Job DescriptionJob Title: Lead CSR/DispatcherCompany: BlueBird PlumbingLocation: Bozeman, MTJob Type: Full-TimePay: $20.00 - $30.00 per hour (based on experience) + Performance BonusesExpected Earnings: $60,000 - $90,000 per year (with bonuses) About UsAt BlueBird Plumbing, we're a passionate, customer-focused team redefining what it means to deliver high-quality service in the trades. We don't just clock in and out-we show up to grow, serve, and make a difference.We're looking for a motivated, experienced, and proactive Lead CSR/Dispatcher to join our high-performing team. If you're driven by results, committed to learning, and thrive in a fast-paced environment, we want to talk to you. What You'll Do Manage 50-100 inbound and outbound customer calls daily Dispatch technicians efficiently based on location, skill set, and urgency Provide clear, professional communication with customers via phone and apps Monitor technician schedules and ensure timely dispatching Conduct follow-up “happy calls” to ensure customer satisfaction Review invoices for accuracy and resolve discrepancies Collaborate daily with managers and team leads to streamline operations What We're Looking For 2+ years of customer service experience required Dispatch experience strongly preferred High school diploma or equivalent required ServiceTitan experience strongly preferred Strong communication and multitasking skills Reliable, proactive, and organized mindset Comfortable working in a fast-paced, team-based environment Compensation & Benefits Base Pay: $20.00 - $25.00/hr for entry-level, $22.00 - $30.00/hr for experienced candidates Performance Bonuses based on KPIs and team results Annual Earnings Potential: $60,000 - $90,000 Room to grow within the company Positive, supportive team culture Why Work With Us?We're not your average plumbing company. At BlueBird Plumbing, your ideas matter, your hard work gets noticed, and your potential has no ceiling. We are growing fast-and want people who are excited to grow with us. To apply: Submit your resume and a brief note about why you're the right fit. We look forward to hearing from you! E04JI802i58p407g2ss

(15951) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn. Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion. * Note that this position is based out of Bozeman, MT* Job Summary Handling all reservation inquiries efficiently while exhibiting interest, enthusiasm and professional image. Generate and optimize revenue by effectively following the selling strategies set by sales and revenue management. The reservation agent provides various planning and booking services including answering guest questions, making travel itinerary recommendations, and converting reservation inquiries to generate sales. Practice and promote the desired work culture around O&O our four core values. Key Duties and Responsibilities * Provide the highest level of guest service (verbal & written) always demonstrating One & Only Joy service standards * Execute reservation sales from initial inquiry to conversion to confirmation * Maintains up to date knowledge on sales strategies, rates, products, packages, facilities and inventory * Identifies and anticipates needs and requirements by asking open-ended questions to obtain all necessary information * Ensures accurate input of reservations details in the hotel property management system * Secure timely, accurate and confidential reservations financial payment information * Exercises proper selling, up-selling, cross selling and suggestive selling techniques to maximize property revenue * Overcome guest objectives using OOMB relationship selling techniques * Records and processes reservations via all channels and ensure response within 24 hours of receipt * Maintains professional confidentiality of VIP and "special guests as directed by Manager * Competently use of OOMB property technology such as OPERA PMS, SynXis and Office applications to manage reservations * Efficiently processing prior-to-arrival guest confirmation correspondence with all required information accurately daily, while duly entering all guest information, including all requests and traces in the system * Ensure every caller directed to the department receives an optimum level of services and care * Treats internal and external customers fairly with respect, while developing effective customer networks * Provide accurate, appropriate, relevant information about the resort and area attractions * Develop strong local knowledge/ relationships with our local area partners such as Big Sky Resorts and Yellowstone National Park * Knowledge of food and beverage, Wellness and Retail options at OOMB * Achieve performance target (Key Performance Indicator) to ensure that agent's work supports and furthers the organization's goals * Consistently follows the IFH call processing standard and achieve a minimum 85% LQA Reservation Mystery Shop score * Participation in Reservation Self Audits conducted weekly to provide feedback and training opportunities * Liaise with the Sales Department regarding booking of group rooms * Input group reservations as directed * Maintains a comprehensive filing system in the Reservations department * Provides Team Leader and Manager with all relevant correspondence for late cancellation and no-show bookings to support the penalty charges * Attend briefing and departmental meetings as required * Attends all training programs as required by the business needs * Demonstrates adaptability and flexibility according to the work demand * Complies with the resort and department cost saving plans and initiatives * Ensure compliance with all security and safety standards * Understands and observes the department's general policies, standards and procedures * Performs appropriate additional tasks as directed by the Team Leader and Manager according to the business needs * To assist with any other duties as required by the Manager or another member of the management team Skills, Experience & Educational Requirements * A minimum of 1 year experience with Reservations or significant experience of working in contact centre or similar field * Excellent communication skills, written and oral proficiency in English * Experienced in using Opera system * Computer proficiency in a Windows environment (Word, Excel, PowerPoint) * Strong interpersonal skills * Organizational skills Benefits * Medical insurance - 80% of premium paid by employer * Health Savings Account with $50 employer contribution per pay period * Dental, vision & life insurance - 100% of premium paid by employer * 5 weeks of PTO (Paid Time Off) * 8 paid holidays * Uniform provided & complimentary laundering * Complimentary transportation to/from resort * Complimentary meal per shift * Subsidized housing based on availability * Discounts at F&B outlets on property * 14 nights per year at $100/night* at Kerzner Properties worldwide * Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership Physical Requirements The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to: * Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods * Frequent bending, twisting, stooping, reaching, and pulling * Lifting and carrying of loads weighing up to 30 pounds * Remaining in a stationary position for long periods * Constantly operating a computer and other office productivity machinery * Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc. Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Company Horizon Air The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. Key Duties Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment. Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing). Performs aircraft grooming and security searches. Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests). Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage. Loads and offloads luggage and cargo with the use of conveyor belts. At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction. Performs other duties as assigned. Day in the Life To preview of a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA Job-Specific Experience, Education & Skills Required: Strong written and verbal communication skills. Ability to juggle multiple tasks in a fast-paced environment. Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia. Ability to learn and operate a computerized reservation system. Typing speed of at least 25 WPM. Ability to consistently lift 50 pounds. Must be able to stand for long periods of time. Must be able to bend, stoop, squat, reach and grasp. Ability to perform basic mathematics. Ability to work a flexible schedule including nights, weekends and holidays. Ability to participate in paid training that may require overnight travel. Depending on work location, ability to obtain USPS Mail Handling Certification. Ability to obtain airport security clearance. Ability to communicate in English. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S. Preferred: A minimum of 1 year of customer service or community service experience. Job-Specific Leadership Expectations Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Starting Rate USD $20.60/Hr. Pay Details Starting wage: $20.60 per hour (non-negotiable) Schedule: 15 to 30 hours per week Availability: Weekend and holiday availability is required Split-shift differential: When working a split shift, employees receive a $2.00 per hour differential. A split shift includes working a morning (AM) shift, taking an unpaid break, and returning for an evening (PM) shift. Effective split-shift hourly rate: $22.60 per hour (base wage + differential) Total Rewards Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Quarterly and annual bonus plans Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Airport SIDA Badge Requirements Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Regulatory Information Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. Apply by 7:00 PM Pacific Time on 12/19/2025 FLSA Status Non-Exempt Employment Type Part-Time Regular/Temporary Regular Requisition Type Frontline Location Bozeman, MT - Airport A: Y - T3 L: #LI-B We can recommend jobs specifically for you! Click here to get started.

Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. : *** For external applicants only: (1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Montana. (2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson and not selected for the Customer Service Agent position at BZN within the last 12 months.*** Pay & Benefits: Pay of $20.65 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums. Benefits you'll love: • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) • Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution up to 10% of your eligible earnings** • Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit*** • Competitive health insurance for you and your eligible dependents • Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment. • Explore more benefits you'll love: ***************************************** Job Summary Want to be the friendly face that welcomes Customers to Southwest? As a Customer Service Agent at Southwest, you'll work at the ticket counter, gate area, and baggage service office to help Customers check in, answer questions, and make sure their travel goes smoothly. You'll be one of the first Southwest Employees our Customers meet, and you'll help set the tone for a great trip. You'll also be there to support Customers when travel plans change, offering help and care during delays or disruptions. In this fast-moving role, your friendly attitude, teamwork, and patience make a big difference every day. See what a day as a Customer Service Agent looks like: swa.is/DayWithCSA Additional details This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job details are set through an agreement with the International Association of Machinists and Aerospace Workers (IAM) labor union. Work schedules are based on seniority and may include early mornings, late nights, weekends, and holidays. There may be times when mandatory overtime is required to support flight operations, but there are also opportunities to trade shifts and find a schedule that works for you. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. Learn more about becoming a Customer Service Agent and check out the FAQs: careers.southwestair.com/customer-service-agents We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities Provides friendly service to and maintains positive relationships with all internal and external Customers Works in a cooperative spirit to ensure the success of our Company Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by attending to their needs Handles any aspect of ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, reservations and resolving related complaints and problems Responsibilities include greeting and handling Customers in a polite and friendly manner. Handles cash, checks, credit cards, travel vouchers and coupons as forms of payment for tickets. Computes charges, makes change and balances daily transactions. Is responsible for overage or shortage Checks in baggage and Cargo. Answers telephone to provide information to callers, page customers, resolve problems or complaints and assist as needed. Handles transactions required to board the aircraft in a timely and efficient manner Deals with mishandled Customers as a result of oversells, delayed or cancelled flights, lost, delayed, or damaged luggage. Resolves such problems quickly and within guidelines established by the Company Provides current and accurate fare, schedule, reservations, flight arrival/departure information and answers all general inquiries from Customers and other visitors to the airport terminal Completes forms and reports as required by the Company Writes irregularity and complaint reports as required Duties may vary due to the size and organization of the station Must be able to meet any physical ability requirements listed on this description May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities Ability to type and/or use a computer keyboard with sufficient speed to meet demands of the job Able to read documents, follow instructions, learn and understand ticketing procedures, rules and regulations Ability to work well with others as part of a team, meet the public, and work under stressful situations Must be able to satisfactorily complete Customer Service Agent training program with an 80% or greater average and an evaluation period Must be aware of hazardous situations and be able to handle emergencies as needed Must work under tight time constraints to accomplish quick turns of aircraft Must present a well-groomed appearance in accordance with the Ground Operations Employee Handbook and Labor Agreement Must be able to perform all job functions within a limited space Must be able to effectively communicate verbally by telephone, face to face and on public address systems Must possess good written and oral skills Must be able to communicate information and instructions verbally or via radio equipment Education No education requirement Experience No experience requirement Licensing/Certification Must be able to obtain a SIDA badge and meet all local airport requirements May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights Physical Abilities Must be able to lift and/or move items up to 70 pounds on a regular basis and repetitively lift and/or move weights of 40 to 50 pounds onto raised surfaces Must be able to climb, bend, kneel and stand on a frequent basis and for extended periods Must maintain the ability to wear prescribed uniforms Other Qualifications Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines Ability to work shift work and/or overtime Foreign language skills are desirable, but not required *The pay amount doesn't guarantee employment for any particular period. **401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position. ***Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Pay Rate: $20.65 Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.

Job Description ABOUT US Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale. Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey. THE ROLE We're looking for travel enthusiasts with a passion for guest service for our depot in Bozeman. You'll be the face of our company, reporting directly to the Branch's Operations Manager, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking ownership of all issues that need to be managed to guarantee the smooth operation of the depot. WHAT WILL YOU WORK ON? Handling incoming reservations, welcoming guests and taking care of check-ins and check-outs; Preparing and cleaning our campervans; Maintaining our campervans in top condition and monitor maintenance and repairing needs; Registering guests, monitoring stock and processing payments; Handling complaints and troubleshooting emergencies. WHO ARE WE LOOKING FOR? You are a travel enthusiast with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable; You have great communication skills and an aptitude for direct contact with customers(mandatory); You're eligible to work in the US, have a valid driver's licence and feel confident enough to drive a campervan (mandatory); You're available to work on weekends and public holidays. You're a responsible person who takes their work seriously and can be relied upon; You're well-organised and you're good at solving problems. THE INDIE COMMITMENT! Being part of a young, fast-growing and innovative company where you make a difference; Career development opportunities in Field Operations or transitioning to an HQ role in Lisbon, Mexico or Los Angeles; Continuous training and coaching to develop the skills that matter to you; Free Road Trips, so you can experience Indie firsthand trips around North America, Europe and Oceania Expected Starting Date: 1st April, 2026 Are you Ready to Go Indie?

Job DescriptionDescription: Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Bozeman. We are looking for a Service Advisor to join our Service team. At Kendall Ford of Bozeman, our Service Department is a fast-paced environment serving clients throughout the community. Some of the benefits of working with Kendall as a Service Advisor are: Competitive pay plan / no cap on earnings - earn up to $100,000 plus! Substantial bonus program Career path development opportunities Competitive Paid Time Off & Paid Personal Leave Shop Manager on-site for assistance Fair dispatching/team work environment Large loyal customer base Experienced and loyal service technicians Clean/Safe shop with the equipment you need to get the job done Discounts on parts, service and vehicle purchases for your and your immediate family Medical, Dental and Vision insurance Paid Life insurance 401(k) plan w/ Fidelity Accident and Illness supplemental plans Customers might purchase a few vehicles from us throughout the years, but our goal is to have lifelong service customers and we trust our Advisors to be that first contact of Kendall in our service departments. Knowledge of automobile repair and maintenance along with 2 years of service writing experience is preferred. A valid driver's license a good driving record are required. If you meet these requirements and you enjoy working in a fast-paced and constantly changing environment we want to hear from you. We are looking for candidates who have high level customer service experience, those who can demonstrate time management, strong work ethics, and strong communication skills. The ability to make recommendations and prioritize items in order of importance for our customers is key. Duties will include interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance, verifying work was properly performed and diagnosed, researching vehicle history to make educated recommendations, inputting and maintaining customer information, complete work tasks in an efficient and organized manner, using telephone, email, and chat systems to communicate with customers throughout the day, and scheduling service appointments. Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone. Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships in Oregon, Idaho, Montana, Washington and Alaska. Kendall has been selling and servicing vehicles since 1937. Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us - our employees and customers. Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great! Requirements:

Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Bozeman. We are looking for a Service Advisor to join our Service team. At Kendall Ford of Bozeman, our Service Department is a fast-paced environment serving clients throughout the community. Some of the benefits of working with Kendall as a Service Advisor are: Competitive pay plan / no cap on earnings - earn up to $100,000 plus! Substantial bonus program Career path development opportunities Competitive Paid Time Off & Paid Personal Leave Shop Manager on-site for assistance Fair dispatching/team work environment Large loyal customer base Experienced and loyal service technicians Clean/Safe shop with the equipment you need to get the job done Discounts on parts, service and vehicle purchases for your and your immediate family Medical, Dental and Vision insurance Paid Life insurance 401(k) plan w/ Fidelity Accident and Illness supplemental plans Customers might purchase a few vehicles from us throughout the years, but our goal is to have lifelong service customers and we trust our Advisors to be that first contact of Kendall in our service departments. Knowledge of automobile repair and maintenance along with 2 years of service writing experience is preferred. A valid driver's license a good driving record are required. If you meet these requirements and you enjoy working in a fast-paced and constantly changing environment we want to hear from you. We are looking for candidates who have high level customer service experience, those who can demonstrate time management, strong work ethics, and strong communication skills. The ability to make recommendations and prioritize items in order of importance for our customers is key. Duties will include interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance, verifying work was properly performed and diagnosed, researching vehicle history to make educated recommendations, inputting and maintaining customer information, complete work tasks in an efficient and organized manner, using telephone, email, and chat systems to communicate with customers throughout the day, and scheduling service appointments. Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone. Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships in Oregon, Idaho, Montana, Washington and Alaska. Kendall has been selling and servicing vehicles since 1937. Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us - our employees and customers. Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great!

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to develop and maintain a digital marketing system to promote the office. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Work with the agent to identify and support local community events in our market. As an Agent Team Member, you will receive... 401K Salary plus commission/bonus Growth potential/Opportunity for advancement within my agency Requirements Excellent interpersonal skills Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams Self-motivated If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Description & Requirements Maximus is seeking a CSR I operations team to support our OPM - PSHB program, Must have experience working on the PSHB program Must have the ability to pass a federal background check. Must have the ability to go on site in Pharr, TX to pick up equipment. **This is a full time, remote role** Home Office Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps or higher required (you can test this by going to ****************** - Private work area and adequate power source - Computer/Laptop (no tablets or Chrome books) Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Handles customer service inquiries and problems via the telephone, recording consistent problem areas. May respond to e-mail inquiries. - - Customer service is the primary function. - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Respond to incoming calls, and make occasional outbound calls - Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks - Complete basic call-related input in computer terminal to phone inquiries - Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate - Attention to detail, ability to multitask is required - Meet Quality Assurance (QA) and other key performance metrics - Track and document all inquiries using the applicable systems - Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures - Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be able to speak and read English clearly, professionally and fluently. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 17.25 Maximum Salary $ 20.32

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

This position is the Office's front line with regard to New Accounts and Customer Service. It requires extensive product knowledge to support frequent customer contact in the development of new business through the servicing of requests, calling on existing customers, identification and calling on potential customers, and representing the Bank in community activities. Employees Supervised: None. Education, Experience and Certification Requirements Note: Only minimum responsibilities are listed. Other responsibilities may be required as requested by management. Basic Qualifications: 1. Strong commitment to providing exceptional customer service. 2. High School diploma or equivalency. 3. Ten key proficiency. 4. Previous computer experience. Preferred: 1. Previous Bank Operations knowledge and skills. 2. 1-2 years previous financial institution/customer service experience 3. Previous experience using ITI Teller Platform. Dimension of Job: The position requires a thorough knowledge of all types of accounts, services and products offered and sold. The Customer Service Representative (CSR) will have extensive in-person and telephone contact and is to conduct relationships in a manner that will enhance the professional, community focused and overall marketing effort of the Bank. Position Specific Responsibilities, Duties and Competencies 1. New Accounts/Sales/Service: Maintain an extensive knowledge of deposits, loan and on-deposit services offered by Stockman Bank by studying product information, bulletins, regulations and updates. Attend periodic training sessions and stay abreast of new procedures, marketing techniques, rules and regulations. Sell multiple financial products and services to new and existing customers by assessing customer needs and determining which financial services can best satisfy those needs. Products include but are not limited to: * Transaction Accounts * Safe Deposit Boxes * IRA's * Trusts * Savings Accounts * Direct Deposit Enrollment * ATM Cards * Wire Transfers * Credit Cards Spot sales opportunities and cross-sell other Bank services as they arise. Refer potential clients to the Investment Center. For full description, which includes physical mental demands please see attachment.

**The Best Teams are Created and Maintained Here.** + The Sales/Client Representative assists in developing and executing regional strategic marketing and sales business decisions that result in the development of a new customer base as well as servicing and maintaining current customer partnerships that result in increased revenues, business expansion and increase profitability. This role grows the business in a defined territory while actively selling to many different customer segments. The Sales/Client Representative works in a fast-paced environment, closing deals with resilience and persistence. **Duties and Responsibilities:** + Manage a regional sales pipeline from early opportunity lead prospecting, proposal development, contract negotiations to contract closing. + Communicate proactively with internal and external decision makers and influencers + Cultivate, nurture, and maintain relationships and expectations with prospects and key customer decision makers. + Collaborate with experienced and highly skilled team members to drive sales opportunities + Plan daily to effectively qualify and close business opportunities to achieve individual and regional sales goals + Create and present compelling customer-centric proposals **Education and Experience:** + Bachelor's Degree or equivalent work experience in construction industry + Experience in service industry with commercial contract sales + Extensive face-to-face selling experience at mid-to-senior levels + Proven track record of sales goal attainment + Capability of managing multiple projects and able to multi-task in a large territory + Excellent presentation skills + Excellent verbal and written communication skills and demonstrated ability to create customer value-based proposals + Proficient with computer programs including MS Word, Excel, Outlook, and PowerPoint + Experience prospecting/hunting and qualifying new business opportunities + High-level of energy, commitment and results driven salesperson + Demonstrated ability to work effectively in a team-selling environment + Creative and innovative thinking; resilient and persistent in closing deals **Physical Demands/Requirements:** + Constant operation of a computer and other office productivity machinery, such as calculator, photocopier, and computer printer + Position is sedentary; must be able to remain in a stationary position for a majority of time **Work Environment:** + This role will either be remote or be based in an office environment. **_BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process_** _._ _It's Not Just a Team. It's One BrightView._

Job DescriptionDescription: OBJECTIVE/FUNCTION Customer Service Professional managing and working with client's insurance policies and programs using senior level expertise in the area of coverage of insurances for all commercial lines of business. This position will be liaison with the production staff in their servicing of commercial clients and prospects. It also may maintain a set of specialty clients due to the nature of their specific industry. Requirements: DUTIES AND RESPONSIBILITIES Prepare new business and account renewal proposals. Offers counsel to specialty clients. Enter and maintain account data within agency management system. Support Producer in day-to-day servicing client accounts, including direct contact with clients and insurance underwriters. Prepare and process binders of insurance, policies, and endorsements, certificates of insurance, audits, and cancellations. Develop and maintain strong technical knowledge of commercial lines coverage & rating. Use independent discretion and judgement in the matters of advising coverage and claim status and other insurance matters. Other duties as requested. PHYSICAL REQUIREMENTS Must be able to stand, sit and stoop for extended periods of time. Must be able to lift or reach arms over head or below waist. Must be able to lift, hold or carry items weighing up to 50 pounds unassisted. Must be able to see, hear and speak with or without accommodation. ENVIROMENTAL REQUIREMENTS Must be able to work in well-lighted or dim-lighted office environment. Temperature-controlled area air conditioned or heated offices at reasonable temperatures. EDUCATION AND EXPERIENCE: 2 years of industry experience High School graduate or equivalent preferred Property & Casualty License Competent in use of Word, Excel, and Outlook Agency Management Experience a plus. PERSONALITY/OTHER: Must be confident, great communicator with the ability to communicate in English, as well as oral and written communication skills. Work well under pressure and time deadlines. Ability to work in a fast-paced environment. Must have a sense of urgency and ability to prioritize quickly and efficiently. Must be able to work well under a team environment or work independently as needed.

OBJECTIVE/FUNCTION Customer Service Professional managing and working with client's insurance policies and programs using senior level expertise in the area of coverage of insurances for all commercial lines of business. This position will be liaison with the production staff in their servicing of commercial clients and prospects. It also may maintain a set of specialty clients due to the nature of their specific industry. Requirements DUTIES AND RESPONSIBILITIES Prepare new business and account renewal proposals. Offers counsel to specialty clients. Enter and maintain account data within agency management system. Support Producer in day-to-day servicing client accounts, including direct contact with clients and insurance underwriters. Prepare and process binders of insurance, policies, and endorsements, certificates of insurance, audits, and cancellations. Develop and maintain strong technical knowledge of commercial lines coverage & rating. Use independent discretion and judgement in the matters of advising coverage and claim status and other insurance matters. Other duties as requested. PHYSICAL REQUIREMENTS Must be able to stand, sit and stoop for extended periods of time. Must be able to lift or reach arms over head or below waist. Must be able to lift, hold or carry items weighing up to 50 pounds unassisted. Must be able to see, hear and speak with or without accommodation. ENVIROMENTAL REQUIREMENTS Must be able to work in well-lighted or dim-lighted office environment. Temperature-controlled area air conditioned or heated offices at reasonable temperatures. EDUCATION AND EXPERIENCE: 2 years of industry experience High School graduate or equivalent preferred Property & Casualty License Competent in use of Word, Excel, and Outlook Agency Management Experience a plus. PERSONALITY/OTHER: Must be confident, great communicator with the ability to communicate in English, as well as oral and written communication skills. Work well under pressure and time deadlines. Ability to work in a fast-paced environment. Must have a sense of urgency and ability to prioritize quickly and efficiently. Must be able to work well under a team environment or work independently as needed.