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The differences between customer relations coordinators and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer relations coordinator and a certified medical technician. Additionally, a certified medical technician has an average salary of $38,859, which is higher than the $37,953 average annual salary of a customer relations coordinator.
The top three skills for a customer relations coordinator include customer service, customer relations and customer satisfaction. The most important skills for a certified medical technician are patients, vital signs, and CPR.
| Customer Relations Coordinator | Certified Medical Technician | |
| Yearly salary | $37,953 | $38,859 |
| Hourly rate | $18.25 | $18.68 |
| Growth rate | -4% | 5% |
| Number of jobs | 177,951 | 164,424 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 28% |
| Average age | 40 | 44 |
| Years of experience | 12 | 12 |
A customer relations coordinator oversees a company's customer service programs, ensuring clients receive optimal support and service. They conduct market research and analysis, study client feedback, organize customer loyalty incentives, coordinate customer service teams, establish programs, supervise staff performance, and solve issues and concerns when any arise. They may also communicate directly with clients to assist them by answering inquiries, solving problems and concerns, issuing refunds or product replacements, offering discounts, and promoting products or services.
Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.
Customer relations coordinators and certified medical technicians have different pay scales, as shown below.
| Customer Relations Coordinator | Certified Medical Technician | |
| Average salary | $37,953 | $38,859 |
| Salary range | Between $27,000 And $52,000 | Between $28,000 And $53,000 |
| Highest paying City | Oakland, CA | Denton, TX |
| Highest paying state | Alaska | Alaska |
| Best paying company | World Fuel Services | Favorite Healthcare Staffing |
| Best paying industry | Automotive | Health Care |
There are a few differences between a customer relations coordinator and a certified medical technician in terms of educational background:
| Customer Relations Coordinator | Certified Medical Technician | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 28% |
| Most common major | Business | Nursing |
| Most common college | - | University of Connecticut |
Here are the differences between customer relations coordinators' and certified medical technicians' demographics:
| Customer Relations Coordinator | Certified Medical Technician | |
| Average age | 40 | 44 |
| Gender ratio | Male, 34.1% Female, 65.9% | Male, 20.4% Female, 79.6% |
| Race ratio | Black or African American, 11.0% Unknown, 5.7% Hispanic or Latino, 20.8% Asian, 6.9% White, 54.8% American Indian and Alaska Native, 0.8% | Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 7% | 8% |