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Customer sales specialist vs sales associate and customer service

The differences between customer sales specialists and sales associate and customer services can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer sales specialist and a sales associate and customer service. Additionally, a customer sales specialist has an average salary of $44,173, which is higher than the $28,654 average annual salary of a sales associate and customer service.

The top three skills for a customer sales specialist include product knowledge, sales floor and customer service. The most important skills for a sales associate and customer service are customer service, plumbing, and sales associates.

Customer sales specialist vs sales associate and customer service overview

Customer Sales SpecialistSales Associate And Customer Service
Yearly salary$44,173$28,654
Hourly rate$21.24$13.78
Growth rate-4%-4%
Number of jobs417,148298,588
Job satisfaction--
Most common degreeBachelor's Degree, 49%High School Diploma, 34%
Average age4040
Years of experience1212

What does a customer sales specialist do?

A customer sales specialist aims to secure sales and reach sales targets. To make this possible, they conduct extensive market research and analysis, generate leads for clients and business opportunities, develop sales pitches, create marketing materials and strategies, and reach out to clients to offer services and products. In some businesses, a customer sales specialist may also engage directly with customers to demonstrate products or to assist them with their needs.

What does a sales associate and customer service do?

Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs. They are in charge of selling company goods and services to potential clients, often citing the common needs of prospective clients to ensure sales. They also handle customer inquiries and complaints and try their best to mitigate any problems that would arise. They are expected to be experts on company products to ensure that they can provide the best service to customers. Sales and customer service associates should have strong interpersonal skills, customer service skills, and communication skills.

Customer sales specialist vs sales associate and customer service salary

Customer sales specialists and sales associate and customer services have different pay scales, as shown below.

Customer Sales SpecialistSales Associate And Customer Service
Average salary$44,173$28,654
Salary rangeBetween $35,000 And $55,000Between $21,000 And $38,000
Highest paying City-Bellevue, WA
Highest paying state-Connecticut
Best paying company-GEICO
Best paying industry-Manufacturing

Differences between customer sales specialist and sales associate and customer service education

There are a few differences between a customer sales specialist and a sales associate and customer service in terms of educational background:

Customer Sales SpecialistSales Associate And Customer Service
Most common degreeBachelor's Degree, 49%High School Diploma, 34%
Most common majorBusinessBusiness
Most common college--

Customer sales specialist vs sales associate and customer service demographics

Here are the differences between customer sales specialists' and sales associate and customer services' demographics:

Customer Sales SpecialistSales Associate And Customer Service
Average age4040
Gender ratioMale, 50.3% Female, 49.7%Male, 39.8% Female, 60.2%
Race ratioBlack or African American, 11.2% Unknown, 5.2% Hispanic or Latino, 21.1% Asian, 6.6% White, 55.2% American Indian and Alaska Native, 0.7%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between customer sales specialist and sales associate and customer service duties and responsibilities

Customer sales specialist example responsibilities.

  • Manage and calculate daily cash deposits and prepare daily payroll ledgers.
  • Produce a proof, varify and get customer signature, produce orders, contact customers and use POS register sales systems.
  • Verify insurance eligibility and benefits of patients that are being provide oxygen home and travel units and durable medical equipment.
  • Determine Medicaid requirements and eligibility.

Sales associate and customer service example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Investigate, analyze, and troubleshoot any issues with a particular delivery.
  • Elicit and record customer information and inquiries via customer relationship management (CRM) software.
  • Move to the CSR position selling and leasing name brand products at a guarantee low price.
  • Provide technical support, and troubleshoot online-base ordering system.
  • Show more

Customer sales specialist vs sales associate and customer service skills

Common customer sales specialist skills
  • Product Knowledge, 19%
  • Sales Floor, 13%
  • Customer Service, 10%
  • CRM, 10%
  • Windows, 6%
  • Customer Sales, 5%
Common sales associate and customer service skills
  • Customer Service, 21%
  • Plumbing, 20%
  • Sales Associates, 19%
  • Phone Calls, 11%
  • Booking, 9%
  • Math, 8%

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