Customer service manager supervisor vs international customer service representative

The differences between customer service manager supervisors and international customer service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer service manager supervisor and an international customer service representative. Additionally, a customer service manager supervisor has an average salary of $35,903, which is higher than the $31,752 average annual salary of an international customer service representative.

The top three skills for a customer service manager supervisor include front end, payroll and customer complaints. The most important skills for an international customer service representative are logistics, order entry, and customer orders.

Customer service manager supervisor vs international customer service representative overview

	Customer Service Manager Supervisor	International Customer Service Representative
Yearly salary	$35,903	$31,752
Hourly rate	$17.26	$15.27
Growth rate	-4%	-4%
Number of jobs	196,364	185,293
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 45%	Bachelor's Degree, 50%
Average age	40	40
Years of experience	12	12

Customer service manager supervisor vs international customer service representative salary

Customer service manager supervisors and international customer service representatives have different pay scales, as shown below.

	Customer Service Manager Supervisor	International Customer Service Representative
Average salary	$35,903	$31,752
Salary range	Between $26,000 And $48,000	Between $24,000 And $40,000
Highest paying City	-	Minneapolis, MN
Highest paying state	-	Minnesota
Best paying company	-	Valent BioSciences
Best paying industry	-	Health Care

Differences between customer service manager supervisor and international customer service representative education

There are a few differences between a customer service manager supervisor and an international customer service representative in terms of educational background:

	Customer Service Manager Supervisor	International Customer Service Representative
Most common degree	Bachelor's Degree, 45%	Bachelor's Degree, 50%
Most common major	Business	Business
Most common college	California State University - Bakersfield	-

Customer service manager supervisor vs international customer service representative demographics

Here are the differences between customer service manager supervisors' and international customer service representatives' demographics:

	Customer Service Manager Supervisor	International Customer Service Representative
Average age	40	40
Gender ratio	Male, 40.2% Female, 59.8%	Male, 26.3% Female, 73.7%
Race ratio	Black or African American, 11.4% Unknown, 5.6% Hispanic or Latino, 19.5% Asian, 6.6% White, 56.1% American Indian and Alaska Native, 0.8%	Black or African American, 10.5% Unknown, 5.3% Hispanic or Latino, 25.9% Asian, 5.9% White, 51.6% American Indian and Alaska Native, 0.6%
LGBT Percentage	7%	7%

Differences between customer service manager supervisor and international customer service representative duties and responsibilities

Customer service manager supervisor example responsibilities.

Interact extensively with customers to achieve timely issue resolution while maintaining high standards for dock organization and cleanliness.
Generate POS balance, tender, loss prevention reports.
Correct errors make on POS systems and handle all forms of refunds.
Communicate with center leadership and corporate customers any observe performance gaps; tracking and analyzing compliance to call center service standards.
Communicate with center leadership and corporate customers any observe performance gaps; tracking and analyzing compliance to call center service standards.

International customer service representative example responsibilities.

Manage international and industrial pest control equipment sales using AS400 ordering system for company.
Work with the RMA team to create credit memos for damage good's or any claims from the core customers.
Partner with logistics, quality control, manufacturing, and purchasing departments to ensure product availability.
Process return material requests and authorizations (RMA).
Handle all overseas and national logistics, inventory analysis, shipping documents and inside/outside direct customer sales for their textile division.
Demonstrate superb organizational and multitasking abilities

Customer service manager supervisor vs international customer service representative skills

Common customer service manager supervisor skills

Front End, 11%
Payroll, 10%
Customer Complaints, 7%
Human Resources, 5%
Customer Issues, 4%
Customer Service, 4%

Common international customer service representative skills

Logistics, 10%
Order Entry, 9%
Customer Orders, 6%
International Customer Service, 6%
Customer Inquiries, 6%
Forwarders, 5%

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Customer Service Manager Supervisor vs International Customer Service Representative

Updated January 8, 2025

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