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Data entry/receptionist vs receptionist/customer service

The differences between data entry/receptionists and receptionist/customer services can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a data entry/receptionist, becoming a receptionist/customer service takes usually requires 6-12 months. Additionally, a receptionist/customer service has an average salary of $30,604, which is higher than the $27,212 average annual salary of a data entry/receptionist.

The top three skills for a data entry/receptionist include data entry, customer service and telephone calls. The most important skills for a receptionist/customer service are customer service, phone calls, and data entry.

Data entry/receptionist vs receptionist/customer service overview

Data Entry/ReceptionistReceptionist/Customer Service
Yearly salary$27,212$30,604
Hourly rate$13.08$14.71
Growth rate-8%-4%
Number of jobs99,028216,587
Job satisfaction--
Most common degreeHigh School Diploma, 36%High School Diploma, 35%
Average age4440
Years of experience212

Data entry/receptionist vs receptionist/customer service salary

Data entry/receptionists and receptionist/customer services have different pay scales, as shown below.

Data Entry/ReceptionistReceptionist/Customer Service
Average salary$27,212$30,604
Salary rangeBetween $20,000 And $35,000Between $25,000 And $37,000
Highest paying City-Billerica, MA
Highest paying state-Minnesota
Best paying company-Uline
Best paying industry-Manufacturing

Differences between data entry/receptionist and receptionist/customer service education

There are a few differences between a data entry/receptionist and a receptionist/customer service in terms of educational background:

Data Entry/ReceptionistReceptionist/Customer Service
Most common degreeHigh School Diploma, 36%High School Diploma, 35%
Most common majorBusinessBusiness
Most common college--

Data entry/receptionist vs receptionist/customer service demographics

Here are the differences between data entry/receptionists' and receptionist/customer services' demographics:

Data Entry/ReceptionistReceptionist/Customer Service
Average age4440
Gender ratioMale, 7.7% Female, 92.3%Male, 8.0% Female, 92.0%
Race ratioBlack or African American, 9.5% Unknown, 4.2% Hispanic or Latino, 23.8% Asian, 6.9% White, 55.1% American Indian and Alaska Native, 0.6%Black or African American, 10.7% Unknown, 5.2% Hispanic or Latino, 25.4% Asian, 6.1% White, 51.9% American Indian and Alaska Native, 0.7%
LGBT Percentage5%7%

Differences between data entry/receptionist and receptionist/customer service duties and responsibilities

Data entry/receptionist example responsibilities.

  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Fill and enter sales orders in QuickBooks.
  • Create top notch PowerPoint presentations and portfolios for superiors.
  • Enter documents, bills, and gain/loss into QuickBooks.
  • Post company memos, place announcements onto PowerPoint kiosks and all bulletin boards in the facility in a timely manner.
  • Enter demographic/insurance information for billing process into EMR.
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Receptionist/customer service example responsibilities.

  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Bill and collect from private pay, Medicare, Medicaid and private insurance companies.
  • Doctor authorization for treatments, understanding of Medicare and Medicaid, prior authorizations (if need).
  • Resolve problems with the buyers concerning invoices that do not match in the AS400 system.
  • Receive and apply checks into AS400 accounting database and scan checks into bank, on a daily basis.
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Data entry/receptionist vs receptionist/customer service skills

Common data entry/receptionist skills
  • Data Entry, 35%
  • Customer Service, 14%
  • Telephone Calls, 7%
  • Computer Database, 6%
  • Scheduling Appointments, 5%
  • Front Desk, 4%
Common receptionist/customer service skills
  • Customer Service, 16%
  • Phone Calls, 15%
  • Data Entry, 14%
  • Telephone Calls, 8%
  • Front Desk, 8%
  • Scheduling Appointments, 8%

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