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The differences between data operations directors and service delivery managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a data operations director and a service delivery manager. Additionally, a data operations director has an average salary of $150,529, which is higher than the $102,213 average annual salary of a service delivery manager.
The top three skills for a data operations director include tableau, visualization and project management. The most important skills for a service delivery manager are service delivery, project management, and cloud.
| Data Operations Director | Service Delivery Manager | |
| Yearly salary | $150,529 | $102,213 |
| Hourly rate | $72.37 | $49.14 |
| Growth rate | 16% | 16% |
| Number of jobs | 133,372 | 71,475 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 67% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
A data operations director is responsible for managing the company's database and ensure the safety and security of all the data to prevent unauthorized access and information risk. Data operations directors coordinate with data engineers to design systems that would support business functions and operations. They also implement data handling procedures to organize data accurately and properly dispose of outdated ones. A data operations director reports all system failures and leads network infrastructures to improve the performance of data systems.
A service delivery manager is primarily responsible for overseeing department operations, ensuring everything is running smoothly and that all customers receive optimal services. They are also responsible for performing technical tasks such as addressing issues and concerns, troubleshooting, spearheading system repairs and maintenance, and performing corrective measures. They also have clerical duties such as producing progress reports and presentations, maintaining data and records, managing budgets and expenditures, setting goals, assessing workforce performance, and adhering to deadlines. Furthermore, as a manager, it is essential to lead and encourage the team, all while prioritizing customer satisfaction.
Data operations directors and service delivery managers have different pay scales, as shown below.
| Data Operations Director | Service Delivery Manager | |
| Average salary | $150,529 | $102,213 |
| Salary range | Between $104,000 And $217,000 | Between $74,000 And $140,000 |
| Highest paying City | San Francisco, CA | Stamford, CT |
| Highest paying state | California | Connecticut |
| Best paying company | Rubicon Global | McKinsey & Company Inc |
| Best paying industry | Technology | Finance |
There are a few differences between a data operations director and a service delivery manager in terms of educational background:
| Data Operations Director | Service Delivery Manager | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 67% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between data operations directors' and service delivery managers' demographics:
| Data Operations Director | Service Delivery Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 68.3% Female, 31.7% | Male, 72.3% Female, 27.7% |
| Race ratio | Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.7% White, 65.3% American Indian and Alaska Native, 0.2% | Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |