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Decision support analyst vs application support analyst

The differences between decision support analysts and application support analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a decision support analyst and an application support analyst. Additionally, an application support analyst has an average salary of $92,078, which is higher than the $81,227 average annual salary of a decision support analyst.

The top three skills for a decision support analyst include data analysis, SAS and tableau. The most important skills for an application support analyst are application support, customer service, and troubleshoot.

Decision support analyst vs application support analyst overview

Decision Support AnalystApplication Support Analyst
Yearly salary$81,227$92,078
Hourly rate$39.05$44.27
Growth rate10%10%
Number of jobs96,068173,440
Job satisfaction--
Most common degreeBachelor's Degree, 73%Bachelor's Degree, 66%
Average age4242
Years of experience22

What does a decision support analyst do?

A decision support analyst is a support staff who perform a variety of specialized analyses such as financial analyses and cost-benefit analyses. Your duties typically include documenting analytical findings, designing and developing data reporting systems tailored for business operations, and providing team members with processed data as needed. Additionally, you will be responsible for managing data integrity and accuracy, diagnosing and troubleshooting system errors, and providing recommendations for improvements of the decision support systems. You are also expected to train other team members on how to use the system.

What does an application support analyst do?

An application support analyst is responsible for responding to and resolving customer issues about smartphone or computer applications. They do a variety of applications ranging from banking software and mobile games, and they usually deal with a great number of clients daily. It is also their task to report to a next level member of staff, such as an information technology (IT) manager or a senior systems analyst. Moreover, they spend their time working in an office setting and can be employed by software companies, game developers, technology creators, and other types of organizations.

Decision support analyst vs application support analyst salary

Decision support analysts and application support analysts have different pay scales, as shown below.

Decision Support AnalystApplication Support Analyst
Average salary$81,227$92,078
Salary rangeBetween $58,000 And $112,000Between $67,000 And $125,000
Highest paying CityMountain View, CANew York, NY
Highest paying stateCaliforniaNew York
Best paying companyMetaMeta
Best paying industryManufacturingFinance

Differences between decision support analyst and application support analyst education

There are a few differences between a decision support analyst and an application support analyst in terms of educational background:

Decision Support AnalystApplication Support Analyst
Most common degreeBachelor's Degree, 73%Bachelor's Degree, 66%
Most common majorBusinessComputer Science
Most common collegeUniversity of PennsylvaniaStanford University

Decision support analyst vs application support analyst demographics

Here are the differences between decision support analysts' and application support analysts' demographics:

Decision Support AnalystApplication Support Analyst
Average age4242
Gender ratioMale, 49.1% Female, 50.9%Male, 64.2% Female, 35.8%
Race ratioBlack or African American, 11.5% Unknown, 5.5% Hispanic or Latino, 13.9% Asian, 12.9% White, 55.8% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 14.7% Asian, 14.7% White, 53.4% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between decision support analyst and application support analyst duties and responsibilities

Decision support analyst example responsibilities.

  • Lead development of MicroStrategy base reporting system that clearly highlight previously unclear revenue from different customer segments.
  • Resolve and troubleshoot system problems.
  • Assist in design and implementation of overall ERP system.
  • Provide primary help desk support to the SAS user community on all aspects of SAS programming, processing, and data.
  • Used BluVista terminal emulation software to access store order numbers to change status and to troubleshoot lock status's on orders.
  • Prepare and distribute bi-weekly payroll and statistical reports.
  • Show more

Application support analyst example responsibilities.

  • Manage the daily operation relate to MQ.
  • Develop user friendly PowerShell tools to automate various tasks the helpdesk do on a daily basis.
  • Lead a project to redesign the company's CRM system, resulting in streamline company communication and increase efficiency.
  • Lead recovery efforts, managing communication processes and engage technical SME's as needed to brainstorm and implement solutions.
  • Create training PowerPoint presentations on effectively managing escalate clients, and take part in administering a training program bank wide.
  • Manage and resolve technical escalations involving internal/external parties as required to meeting SLA goals.
  • Show more

Decision support analyst vs application support analyst skills

Common decision support analyst skills
  • Data Analysis, 13%
  • SAS, 8%
  • Tableau, 7%
  • Financial Analysis, 7%
  • Cognos, 5%
  • PowerPoint, 3%
Common application support analyst skills
  • Application Support, 12%
  • Customer Service, 9%
  • Troubleshoot, 6%
  • Infrastructure, 5%
  • Java, 5%
  • Technical Support, 4%

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