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The differences between decision support analysts and lead support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a decision support analyst and a lead support technician. Additionally, a lead support technician has an average salary of $95,420, which is higher than the $81,227 average annual salary of a decision support analyst.
The top three skills for a decision support analyst include data analysis, SAS and tableau. The most important skills for a lead support technician are database, customer service, and customer satisfaction.
| Decision Support Analyst | Lead Support Technician | |
| Yearly salary | $81,227 | $95,420 |
| Hourly rate | $39.05 | $45.88 |
| Growth rate | 10% | 10% |
| Number of jobs | 96,068 | 115,952 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 73% | Bachelor's Degree, 54% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A decision support analyst is a support staff who perform a variety of specialized analyses such as financial analyses and cost-benefit analyses. Your duties typically include documenting analytical findings, designing and developing data reporting systems tailored for business operations, and providing team members with processed data as needed. Additionally, you will be responsible for managing data integrity and accuracy, diagnosing and troubleshooting system errors, and providing recommendations for improvements of the decision support systems. You are also expected to train other team members on how to use the system.
Lead support technicians test and troubleshoot onboard systems by using various interface tools and proprietary software. Besides following instructions, lead support technicians also work hand-in-hand with managers to ensure all quality standards are implemented. Lead support technicians also oversee and support different technical tasks, including brackets, building weldments, fabricating, and modifying support structures. Moreover, lead support technicians troubleshoot and resolve hardware and software problems.
Decision support analysts and lead support technicians have different pay scales, as shown below.
| Decision Support Analyst | Lead Support Technician | |
| Average salary | $81,227 | $95,420 |
| Salary range | Between $58,000 And $112,000 | Between $64,000 And $140,000 |
| Highest paying City | Mountain View, CA | San Francisco, CA |
| Highest paying state | California | New Jersey |
| Best paying company | Meta | |
| Best paying industry | Manufacturing | Technology |
There are a few differences between a decision support analyst and a lead support technician in terms of educational background:
| Decision Support Analyst | Lead Support Technician | |
| Most common degree | Bachelor's Degree, 73% | Bachelor's Degree, 54% |
| Most common major | Business | Computer Science |
| Most common college | University of Pennsylvania | Stanford University |
Here are the differences between decision support analysts' and lead support technicians' demographics:
| Decision Support Analyst | Lead Support Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 49.1% Female, 50.9% | Male, 81.1% Female, 18.9% |
| Race ratio | Black or African American, 11.5% Unknown, 5.5% Hispanic or Latino, 13.9% Asian, 12.9% White, 55.8% American Indian and Alaska Native, 0.4% | Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 12.0% White, 55.1% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |