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Decision support analyst vs systems support analyst

The differences between decision support analysts and systems support analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a decision support analyst and a systems support analyst. Additionally, a systems support analyst has an average salary of $82,219, which is higher than the $81,227 average annual salary of a decision support analyst.

The top three skills for a decision support analyst include data analysis, SAS and tableau. The most important skills for a systems support analyst are troubleshoot, customer service, and database.

Decision support analyst vs systems support analyst overview

Decision Support AnalystSystems Support Analyst
Yearly salary$81,227$82,219
Hourly rate$39.05$39.53
Growth rate10%10%
Number of jobs96,068161,168
Job satisfaction-5
Most common degreeBachelor's Degree, 73%Bachelor's Degree, 61%
Average age4242
Years of experience22

What does a decision support analyst do?

A decision support analyst is a support staff who perform a variety of specialized analyses such as financial analyses and cost-benefit analyses. Your duties typically include documenting analytical findings, designing and developing data reporting systems tailored for business operations, and providing team members with processed data as needed. Additionally, you will be responsible for managing data integrity and accuracy, diagnosing and troubleshooting system errors, and providing recommendations for improvements of the decision support systems. You are also expected to train other team members on how to use the system.

What does a systems support analyst do?

A systems support analyst is responsible for supporting the operations of the technology department of an organization, resolving network issues, and maintaining the safety and security of the system database. Systems support analysts must have excellent knowledge of the technology industry, identifying system process improvements, upgrading system infrastructure, and assisting end-users with navigation. They also create resolution reports for reference, including recommendations to prevent future inconsistencies and glitches. A systems support analyst conducts regular maintenance checks on the technology servers and immediately performs troubleshooting as needed for optimization.

Decision support analyst vs systems support analyst salary

Decision support analysts and systems support analysts have different pay scales, as shown below.

Decision Support AnalystSystems Support Analyst
Average salary$81,227$82,219
Salary rangeBetween $58,000 And $112,000Between $58,000 And $114,000
Highest paying CityMountain View, CASan Francisco, CA
Highest paying stateCaliforniaWashington
Best paying companyMetaVirtu Financial
Best paying industryManufacturingFinance

Differences between decision support analyst and systems support analyst education

There are a few differences between a decision support analyst and a systems support analyst in terms of educational background:

Decision Support AnalystSystems Support Analyst
Most common degreeBachelor's Degree, 73%Bachelor's Degree, 61%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Decision support analyst vs systems support analyst demographics

Here are the differences between decision support analysts' and systems support analysts' demographics:

Decision Support AnalystSystems Support Analyst
Average age4242
Gender ratioMale, 49.1% Female, 50.9%Male, 70.4% Female, 29.6%
Race ratioBlack or African American, 11.5% Unknown, 5.5% Hispanic or Latino, 13.9% Asian, 12.9% White, 55.8% American Indian and Alaska Native, 0.4%Black or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 12.5% White, 54.9% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between decision support analyst and systems support analyst duties and responsibilities

Decision support analyst example responsibilities.

  • Lead development of MicroStrategy base reporting system that clearly highlight previously unclear revenue from different customer segments.
  • Resolve and troubleshoot system problems.
  • Assist in design and implementation of overall ERP system.
  • Provide primary help desk support to the SAS user community on all aspects of SAS programming, processing, and data.
  • Used BluVista terminal emulation software to access store order numbers to change status and to troubleshoot lock status's on orders.
  • Prepare and distribute bi-weekly payroll and statistical reports.
  • Show more

Systems support analyst example responsibilities.

  • Manage and support enterprise blackberry and smart phones and tablets.
  • Utilize UNIX on a daily basis to manage customers' files (modify, process, removal).
  • Set up new user VOIP accounts, manage and transfer current users, and delete old user accounts.
  • Manage LAN infrastructure configuring and maintaining all network hardware devices.
  • Provide first level support to LAN users within the corporate office and remote locations.
  • Move anyone's computer/Cicso IP phone who requests it.
  • Show more

Decision support analyst vs systems support analyst skills

Common decision support analyst skills
  • Data Analysis, 13%
  • SAS, 8%
  • Tableau, 7%
  • Financial Analysis, 7%
  • Cognos, 5%
  • PowerPoint, 3%
Common systems support analyst skills
  • Troubleshoot, 9%
  • Customer Service, 9%
  • Database, 6%
  • Technical Support, 5%
  • Linux, 4%
  • System Support, 4%

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