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Delivery coordinator vs delivery manager

The differences between delivery coordinators and delivery managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a delivery coordinator, becoming a delivery manager takes usually requires 6-8 years. Additionally, a delivery manager has an average salary of $113,280, which is higher than the $34,247 average annual salary of a delivery coordinator.

The top three skills for a delivery coordinator include customer orders, delivery issues and delivery process. The most important skills for a delivery manager are customer service, exceptional client, and project management.

Delivery coordinator vs delivery manager overview

Delivery CoordinatorDelivery Manager
Yearly salary$34,247$113,280
Hourly rate$16.46$54.46
Growth rate11%16%
Number of jobs25,266172,434
Job satisfaction--
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 60%
Average age4447
Years of experience48

What does a delivery coordinator do?

A delivery coordinator is responsible for managing the distribution and shipment schedules and ensuring that the items for delivery are thoroughly inspected for quality. Delivery coordinators review customer orders multiple times to prevent distribution delays and possible complaints. They also reach out to the customers for delivery confirmation and list other instructions and adjustments as needed. A delivery coordinator handles the customers' inquiries and concerns, processes replacement orders, and resolve order disputes timely and efficiently.

What does a delivery manager do?

A delivery manager oversees the delivery process and workforce in a company, ensuring accuracy and timeliness. Their responsibilities primarily revolve around coordinating all personnel, managing budgets and schedules, and monitoring all shipments and logistics. A delivery manager must also review orders, address issues and concerns to provide corrective measures quickly, evaluate team members' performance, and train new employees. They may also serve as the point of contact among clients and offer products or services. Furthermore, as a manager, it is essential to lead and encourage the team while implementing the company's policies and guidelines.

Delivery coordinator vs delivery manager salary

Delivery coordinators and delivery managers have different pay scales, as shown below.

Delivery CoordinatorDelivery Manager
Average salary$34,247$113,280
Salary rangeBetween $26,000 And $44,000Between $82,000 And $156,000
Highest paying CityLos Angeles, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyIBMSimpson Thacher & Bartlett
Best paying industryInternetTechnology

Differences between delivery coordinator and delivery manager education

There are a few differences between a delivery coordinator and a delivery manager in terms of educational background:

Delivery CoordinatorDelivery Manager
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common college-Carnegie Mellon University

Delivery coordinator vs delivery manager demographics

Here are the differences between delivery coordinators' and delivery managers' demographics:

Delivery CoordinatorDelivery Manager
Average age4447
Gender ratioMale, 57.8% Female, 42.2%Male, 77.2% Female, 22.8%
Race ratioBlack or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 20.0% Asian, 6.7% White, 57.1% American Indian and Alaska Native, 0.9%Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 13.9% White, 64.4% American Indian and Alaska Native, 0.2%
LGBT Percentage8%11%

Differences between delivery coordinator and delivery manager duties and responsibilities

Delivery coordinator example responsibilities.

  • Manage coordination of delivery discrepancies with other Menards locations.
  • Communicate and manage externally (with customer) with strategic customers that utilize full infrastructure outsourcing with CenturyLink services.
  • Escalate urgent service needs and cse-relate issues and concerns to appropriate management team.
  • Train and develop new associates on POS system
  • Track & setup deliveries using GPS tracking.
  • Edit and upload photos into MLS realtor on-line website.
  • Show more

Delivery manager example responsibilities.

  • Manage multiple application architecture, technical architectures, and application support leads in evaluating and planning work across teams.
  • Lead staff to meet and exceed SLAs.
  • Achieve a perfect score of 4.7 CSAT.
  • Build & manage support teams to deliver within the agreed SLAs.
  • Manage a group of 20-25 delivery drivers (CDL qualify).
  • Lead installation team to ensure storage and SAN hardware are deployed and available.
  • Show more

Delivery coordinator vs delivery manager skills

Common delivery coordinator skills
  • Customer Orders, 29%
  • Delivery Issues, 17%
  • Delivery Process, 16%
  • Delivery Schedules, 10%
  • Delivery Operations, 7%
  • Logistics, 3%
Common delivery manager skills
  • Customer Service, 22%
  • Exceptional Client, 10%
  • Project Management, 7%
  • Portfolio, 4%
  • Cloud, 3%
  • Client Facing, 3%

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