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The differences between delivery coordinators and delivery managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a delivery coordinator, becoming a delivery manager takes usually requires 6-8 years. Additionally, a delivery manager has an average salary of $113,280, which is higher than the $34,247 average annual salary of a delivery coordinator.
The top three skills for a delivery coordinator include customer orders, delivery issues and delivery process. The most important skills for a delivery manager are customer service, exceptional client, and project management.
| Delivery Coordinator | Delivery Manager | |
| Yearly salary | $34,247 | $113,280 |
| Hourly rate | $16.46 | $54.46 |
| Growth rate | 11% | 16% |
| Number of jobs | 25,266 | 172,434 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 60% |
| Average age | 44 | 47 |
| Years of experience | 4 | 8 |
A delivery coordinator is responsible for managing the distribution and shipment schedules and ensuring that the items for delivery are thoroughly inspected for quality. Delivery coordinators review customer orders multiple times to prevent distribution delays and possible complaints. They also reach out to the customers for delivery confirmation and list other instructions and adjustments as needed. A delivery coordinator handles the customers' inquiries and concerns, processes replacement orders, and resolve order disputes timely and efficiently.
A delivery manager oversees the delivery process and workforce in a company, ensuring accuracy and timeliness. Their responsibilities primarily revolve around coordinating all personnel, managing budgets and schedules, and monitoring all shipments and logistics. A delivery manager must also review orders, address issues and concerns to provide corrective measures quickly, evaluate team members' performance, and train new employees. They may also serve as the point of contact among clients and offer products or services. Furthermore, as a manager, it is essential to lead and encourage the team while implementing the company's policies and guidelines.
Delivery coordinators and delivery managers have different pay scales, as shown below.
| Delivery Coordinator | Delivery Manager | |
| Average salary | $34,247 | $113,280 |
| Salary range | Between $26,000 And $44,000 | Between $82,000 And $156,000 |
| Highest paying City | Los Angeles, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | IBM | Simpson Thacher & Bartlett |
| Best paying industry | Internet | Technology |
There are a few differences between a delivery coordinator and a delivery manager in terms of educational background:
| Delivery Coordinator | Delivery Manager | |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 60% |
| Most common major | Business | Business |
| Most common college | - | Carnegie Mellon University |
Here are the differences between delivery coordinators' and delivery managers' demographics:
| Delivery Coordinator | Delivery Manager | |
| Average age | 44 | 47 |
| Gender ratio | Male, 57.8% Female, 42.2% | Male, 77.2% Female, 22.8% |
| Race ratio | Black or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 20.0% Asian, 6.7% White, 57.1% American Indian and Alaska Native, 0.9% | Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 13.9% White, 64.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 8% | 11% |