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Delivery manager vs program manager

The differences between delivery managers and program managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a delivery manager has an average salary of $113,280, which is higher than the $96,084 average annual salary of a program manager.

The top three skills for a delivery manager include customer service, exceptional client and project management. The most important skills for a program manager are project management, program management, and oversight.

Delivery manager vs program manager overview

Delivery ManagerProgram Manager
Yearly salary$113,280$96,084
Hourly rate$54.46$46.19
Growth rate16%12%
Number of jobs172,434197,556
Job satisfaction-5
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 66%
Average age4747
Years of experience8-

What does a delivery manager do?

A delivery manager oversees the delivery process and workforce in a company, ensuring accuracy and timeliness. Their responsibilities primarily revolve around coordinating all personnel, managing budgets and schedules, and monitoring all shipments and logistics. A delivery manager must also review orders, address issues and concerns to provide corrective measures quickly, evaluate team members' performance, and train new employees. They may also serve as the point of contact among clients and offer products or services. Furthermore, as a manager, it is essential to lead and encourage the team while implementing the company's policies and guidelines.

What does a program manager do?

A program manager is responsible for monitoring the project's progress, improving and developing new strategies, and coordinate various projects across the organization to ensure the success of the business objective. Program managers also manage the program's expenses, ensuring that the projects adhere to the budget goals without compromising the quality and accuracy of the result. A program manager should regularly connect with the different teams of every project under the program to keep track of the processes and procedures for the timely delivery of the product.

Delivery manager vs program manager salary

Delivery managers and program managers have different pay scales, as shown below.

Delivery ManagerProgram Manager
Average salary$113,280$96,084
Salary rangeBetween $82,000 And $156,000Between $65,000 And $141,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companySimpson Thacher & BartlettMeta
Best paying industryTechnologyTechnology

Differences between delivery manager and program manager education

There are a few differences between a delivery manager and a program manager in terms of educational background:

Delivery ManagerProgram Manager
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityUniversity of Pennsylvania

Delivery manager vs program manager demographics

Here are the differences between delivery managers' and program managers' demographics:

Delivery ManagerProgram Manager
Average age4747
Gender ratioMale, 77.2% Female, 22.8%Male, 52.9% Female, 47.1%
Race ratioBlack or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 13.9% White, 64.4% American Indian and Alaska Native, 0.2%Black or African American, 7.6% Unknown, 4.7% Hispanic or Latino, 12.7% Asian, 8.9% White, 65.5% American Indian and Alaska Native, 0.7%
LGBT Percentage11%10%

Differences between delivery manager and program manager duties and responsibilities

Delivery manager example responsibilities.

  • Manage multiple application architecture, technical architectures, and application support leads in evaluating and planning work across teams.
  • Lead staff to meet and exceed SLAs.
  • Achieve a perfect score of 4.7 CSAT.
  • Build & manage support teams to deliver within the agreed SLAs.
  • Manage a group of 20-25 delivery drivers (CDL qualify).
  • Lead installation team to ensure storage and SAN hardware are deployed and available.
  • Show more

Program manager example responsibilities.

  • Lead managed services provider engagement of onshore and offshore interactive development and QA for pharmaceutical marketing department.
  • Lead multiple team workshops and initiate RFP proposals.
  • Manage the work process across projects as per PMI standards.
  • Develop, manage, and oversee EMBA study abroad in-residencies to Asia.
  • Manage content updates for all salesforce marketing materials, print and digital.
  • Manage the service level expectations with client agencies by monitoring and assessment establish KPIs, agreements and contracts.
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Delivery manager vs program manager skills

Common delivery manager skills
  • Customer Service, 22%
  • Exceptional Client, 10%
  • Project Management, 7%
  • Portfolio, 4%
  • Cloud, 3%
  • Client Facing, 3%
Common program manager skills
  • Project Management, 11%
  • Program Management, 11%
  • Oversight, 6%
  • Customer Service, 4%
  • Infrastructure, 3%
  • Excellent Organizational, 3%

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