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Dell contractor vs desktop support specialist

The differences between dell contractors and desktop support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dell contractor and a desktop support specialist. Additionally, a dell contractor has an average salary of $52,960, which is higher than the $44,962 average annual salary of a desktop support specialist.

The top three skills for a dell contractor include remote desktop, computer system and PC. The most important skills for a desktop support specialist are customer service, desktop support, and troubleshoot.

Dell contractor vs desktop support specialist overview

Dell ContractorDesktop Support Specialist
Yearly salary$52,960$44,962
Hourly rate$25.46$21.62
Growth rate10%10%
Number of jobs12,705102,191
Job satisfaction5-
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 52%
Average age4242
Years of experience22

Dell contractor vs desktop support specialist salary

Dell contractors and desktop support specialists have different pay scales, as shown below.

Dell ContractorDesktop Support Specialist
Average salary$52,960$44,962
Salary rangeBetween $23,000 And $121,000Between $33,000 And $59,000
Highest paying City-Boston, MA
Highest paying state-Massachusetts
Best paying company-Cornerstone Research
Best paying industry-Finance

Differences between dell contractor and desktop support specialist education

There are a few differences between a dell contractor and a desktop support specialist in terms of educational background:

Dell ContractorDesktop Support Specialist
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 52%
Most common majorInformation TechnologyComputer Science
Most common collegeCarnegie Mellon UniversityUniversity of Pennsylvania

Dell contractor vs desktop support specialist demographics

Here are the differences between dell contractors' and desktop support specialists' demographics:

Dell ContractorDesktop Support Specialist
Average age4242
Gender ratioMale, 79.2% Female, 20.8%Male, 87.6% Female, 12.4%
Race ratioBlack or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 10.6% White, 56.5% American Indian and Alaska Native, 0.4%Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 12.3% White, 54.8% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between dell contractor and desktop support specialist duties and responsibilities

Dell contractor example responsibilities.

  • Develop Java base IAM system components to manage security and authorizations.
  • Add and delete system from SCCM.
  • Install all the end users documents, pst's, and files to the new upgrade desktop.
  • Diagnose and troubleshoot hardware and software pertaining to system replacement.
  • Coordinate installation of and support for Cisco VoIP system
  • Champion the selection and ultimate use of Java and object-orient design and programming on a web-base financial inventory management system.
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Desktop support specialist example responsibilities.

  • Manage computer assets utilizing Symantec Altiris.
  • Manage schedule software/Security patch upgrades via SCCM.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy McAfee anti-virus tools across enterprise.
  • Automate fixes for common errors using Powershell and batch scripting.
  • Document software processes and core conversion software installations for VDI.
  • Show more

Dell contractor vs desktop support specialist skills

Common dell contractor skills
  • Remote Desktop, 21%
  • Computer System, 20%
  • PC, 17%
  • Windows XP, 12%
  • Troubleshoot, 9%
  • OS, 5%
Common desktop support specialist skills
  • Customer Service, 10%
  • Desktop Support, 8%
  • Troubleshoot, 7%
  • PC, 6%
  • Technical Support, 5%
  • SCCM, 3%

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