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Dell contractor vs information technology/support technician

The differences between dell contractors and information technology/support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dell contractor and an information technology/support technician. Additionally, a dell contractor has an average salary of $52,960, which is higher than the $45,591 average annual salary of an information technology/support technician.

The top three skills for a dell contractor include remote desktop, computer system and PC. The most important skills for an information technology/support technician are customer service, troubleshoot, and computer system.

Dell contractor vs information technology/support technician overview

Dell ContractorInformation Technology/Support Technician
Yearly salary$52,960$45,591
Hourly rate$25.46$21.92
Growth rate10%10%
Number of jobs12,705161,748
Job satisfaction5-
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 51%
Average age4242
Years of experience22

Dell contractor vs information technology/support technician salary

Dell contractors and information technology/support technicians have different pay scales, as shown below.

Dell ContractorInformation Technology/Support Technician
Average salary$52,960$45,591
Salary rangeBetween $23,000 And $121,000Between $31,000 And $66,000
Highest paying City-San Francisco, CA
Highest paying state-Pennsylvania
Best paying company-Microsoft
Best paying industry-Technology

Differences between dell contractor and information technology/support technician education

There are a few differences between a dell contractor and an information technology/support technician in terms of educational background:

Dell ContractorInformation Technology/Support Technician
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 51%
Most common majorInformation TechnologyComputer Science
Most common collegeCarnegie Mellon UniversityUniversity of Pennsylvania

Dell contractor vs information technology/support technician demographics

Here are the differences between dell contractors' and information technology/support technicians' demographics:

Dell ContractorInformation Technology/Support Technician
Average age4242
Gender ratioMale, 79.2% Female, 20.8%Male, 85.4% Female, 14.6%
Race ratioBlack or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 10.6% White, 56.5% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 13.2% White, 54.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between dell contractor and information technology/support technician duties and responsibilities

Dell contractor example responsibilities.

  • Develop Java base IAM system components to manage security and authorizations.
  • Add and delete system from SCCM.
  • Install all the end users documents, pst's, and files to the new upgrade desktop.
  • Diagnose and troubleshoot hardware and software pertaining to system replacement.
  • Coordinate installation of and support for Cisco VoIP system
  • Champion the selection and ultimate use of Java and object-orient design and programming on a web-base financial inventory management system.
  • Show more

Information technology/support technician example responsibilities.

  • Manage DHCP entries, assign and reserve IP addresses for different sites and locations.
  • Manage companies ShoreTel VoIP telephone system.
  • Manage and maintain network peripherals including printers, workstations and network connections.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Furnish technical assistance with VoIP system maintenance.
  • Use SCCM to remotely support and install software allowing for a reduction in troubleshooting times.
  • Show more

Dell contractor vs information technology/support technician skills

Common dell contractor skills
  • Remote Desktop, 21%
  • Computer System, 20%
  • PC, 17%
  • Windows XP, 12%
  • Troubleshoot, 9%
  • OS, 5%
Common information technology/support technician skills
  • Customer Service, 12%
  • Troubleshoot, 9%
  • Computer System, 6%
  • Desk Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 3%

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