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The differences between department managers and floor managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a department manager and a floor manager. Additionally, a department manager has an average salary of $67,160, which is higher than the $43,813 average annual salary of a floor manager.
The top three skills for a department manager include inventory management, sales promotions and cleanliness. The most important skills for a floor manager are customer service, cleanliness, and pallets.
| Department Manager | Floor Manager | |
| Yearly salary | $67,160 | $43,813 |
| Hourly rate | $32.29 | $21.06 |
| Growth rate | 5% | 6% |
| Number of jobs | 330,327 | 442,213 |
| Job satisfaction | 4 | - |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 49% |
| Average age | 43 | 43 |
| Years of experience | 6 | 6 |
Department managers oversee the operations of the department they are assigned to. They manage all aspects of the operation, including finance, sales, quality control, and human resources. They set department goals and the steps the team needs to take to ensure that the goals are met. Department managers are also in charge of training team members so that these team members will be able to work together harmoniously. They should also be able to keep the team's goal in sight and adjust their strategy as needed.
A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. A floor manager will be in charge of checking inventories and report inadequate supplies, identifying business opportunities to increase the company's sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers' requests as needed.
Department managers and floor managers have different pay scales, as shown below.
| Department Manager | Floor Manager | |
| Average salary | $67,160 | $43,813 |
| Salary range | Between $39,000 And $115,000 | Between $32,000 And $58,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | New Jersey | California |
| Best paying company | Ralph Lauren | Oil States International |
| Best paying industry | Manufacturing | Telecommunication |
There are a few differences between a department manager and a floor manager in terms of educational background:
| Department Manager | Floor Manager | |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 49% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Delhi | SUNY College of Technology at Delhi |
Here are the differences between department managers' and floor managers' demographics:
| Department Manager | Floor Manager | |
| Average age | 43 | 43 |
| Gender ratio | Male, 51.8% Female, 48.2% | Male, 56.1% Female, 43.9% |
| Race ratio | Black or African American, 9.3% Unknown, 4.7% Hispanic or Latino, 16.8% Asian, 7.0% White, 61.6% American Indian and Alaska Native, 0.7% | Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 9% | 9% |