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The differences between deployment coordinators and technical support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a deployment coordinator and a technical support technician. Additionally, a deployment coordinator has an average salary of $45,857, which is higher than the $40,210 average annual salary of a technical support technician.
The top three skills for a deployment coordinator include deployment process, CRC and sharepoint. The most important skills for a technical support technician are customer service, technical support, and patients.
| Deployment Coordinator | Technical Support Technician | |
| Yearly salary | $45,857 | $40,210 |
| Hourly rate | $22.05 | $19.33 |
| Growth rate | 10% | 10% |
| Number of jobs | 17,106 | 165,677 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 40% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A deployment coordinator is in charge of the deployment process of an organization or company. Deployment coordinators facilitate process improvement initiatives for email marketing strategies improvement. They take responsibility for optimizing the deployment process and heightening client satisfaction. They facilitate the integration of tools and applications to ensure strategic resource planning and optimal deployment processes. They support and assist in inquiries with regards to software applications and other computer-associated issues. Also, they update inventory reports, perform closed appeals case audits, and assist in performance coaching.
Technical support technicians are skilled professionals who resolve computer or information technology-related concerns. They may do installations, repairs, or maintenance activities of various applications or computer hardware. They are sometimes assigned specific issues or concerns to resolve so that they will not be bombarded with various issues. This means that they can now specialize in a specific family of concerns. Technical support technicians may provide on-site support, going directly to the person who needs help and doing what needs to be done or troubleshoot the problem in person. They may also be offsite and would usually be manning helpdesk hotlines. Offsite technical support technicians walk the caller through the steps they should do to fix the issues. As such, when a technical support technician is offsite, they are expected to be good communicators and will be able to provide clear instructions.
Deployment coordinators and technical support technicians have different pay scales, as shown below.
| Deployment Coordinator | Technical Support Technician | |
| Average salary | $45,857 | $40,210 |
| Salary range | Between $31,000 And $67,000 | Between $24,000 And $64,000 |
| Highest paying City | - | Philadelphia, PA |
| Highest paying state | - | Pennsylvania |
| Best paying company | - | Ropes & Gray |
| Best paying industry | - | Finance |
There are a few differences between a deployment coordinator and a technical support technician in terms of educational background:
| Deployment Coordinator | Technical Support Technician | |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 40% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between deployment coordinators' and technical support technicians' demographics:
| Deployment Coordinator | Technical Support Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 56.1% Female, 43.9% | Male, 66.7% Female, 33.3% |
| Race ratio | Black or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 15.4% Asian, 12.7% White, 54.8% American Indian and Alaska Native, 0.4% | Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 16.9% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |