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The differences between deployment specialists and senior support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a deployment specialist and a senior support specialist. Additionally, a senior support specialist has an average salary of $106,515, which is higher than the $66,108 average annual salary of a deployment specialist.
The top three skills for a deployment specialist include asset management, troubleshoot and computer system. The most important skills for a senior support specialist are customer service, technical support, and troubleshoot.
| Deployment Specialist | Senior Support Specialist | |
| Yearly salary | $66,108 | $106,515 |
| Hourly rate | $31.78 | $51.21 |
| Growth rate | 10% | 10% |
| Number of jobs | 72,110 | 103,203 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 55% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
In the information technology industry, a deployment specialist is in charge of designing and developing deployment systems, ensuring efficiency and smooth workflow. First and foremost, they must identify the company or the client's needs in order to conceptualize plans. They must also perform research and analysis, gather and analyze data, establish guidelines, create test structures, analyze existing systems, and implement solutions against problem areas. Furthermore, a deployment specialist must maintain an active communication line with staff for a smooth and efficient workflow.
A senior support specialist is in charge of providing technical support to clients, ensuring efficiency and client satisfaction. They typically communicate with clients through calls or correspondence where they address issues and concerns, resolving them promptly and efficiently. They may also assist clients in troubleshooting, provide step by step instructions, or recommend solutions. Furthermore, as a senior support specialist, it is essential to lead and serve as a role model for other support specialists while enforcing the company's policies and regulations.
Deployment specialists and senior support specialists have different pay scales, as shown below.
| Deployment Specialist | Senior Support Specialist | |
| Average salary | $66,108 | $106,515 |
| Salary range | Between $43,000 And $99,000 | Between $71,000 And $159,000 |
| Highest paying City | San Francisco, CA | Piscataway, NJ |
| Highest paying state | Rhode Island | New Jersey |
| Best paying company | Alere | Eclaro |
| Best paying industry | Telecommunication | Manufacturing |
There are a few differences between a deployment specialist and a senior support specialist in terms of educational background:
| Deployment Specialist | Senior Support Specialist | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 55% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between deployment specialists' and senior support specialists' demographics:
| Deployment Specialist | Senior Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 76.6% Female, 23.4% | Male, 61.2% Female, 38.8% |
| Race ratio | Black or African American, 12.1% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 54.7% American Indian and Alaska Native, 0.4% | Black or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.8% White, 55.7% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |