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Desk service coordinator vs center coordinator

The differences between desk service coordinators and center coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a desk service coordinator and a center coordinator. Additionally, a center coordinator has an average salary of $40,825, which is higher than the $34,995 average annual salary of a desk service coordinator.

The top three skills for a desk service coordinator include customer service, front desk and data entry. The most important skills for a center coordinator are customer service, patients, and patient care.

Desk service coordinator vs center coordinator overview

Desk Service CoordinatorCenter Coordinator
Yearly salary$34,995$40,825
Hourly rate$16.82$19.63
Growth rate-4%12%
Number of jobs60,00064,078
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 59%
Average age4747
Years of experience66

What does a desk service coordinator do?

A desk service coordinator oversees help desk services to ensure clients and employees receive optimal support. Although their duties vary upon their company or industry of employment, it usually entails setting goals and guidelines, establishing schedules and protocols, arranging various services, and developing strategies to optimize operations and services. They also address issues and concerns, solving them promptly and efficiently. Moreover, as a desk service coordinator, it is essential to monitor staff operations and implement the organization's standards and regulations.

What does a center coordinator do?

The duties of a center coordinator depend on one's industry or place of employment. It will typically revolve around organizing and managing a particular department, different events, activities, or even campaigns, ensuring to implement the company's mission, vision, and goals. Moreover, as a center coordinator, it is essential to understand the needs of the project and its employees, delegate tasks, liaise with clients and vendors, and prepare progress reports and presentations. One must also develop schedules and strategies to carry out different activities, manage the budget, and provide needed assistance to staff.

Desk service coordinator vs center coordinator salary

Desk service coordinators and center coordinators have different pay scales, as shown below.

Desk Service CoordinatorCenter Coordinator
Average salary$34,995$40,825
Salary rangeBetween $27,000 And $45,000Between $30,000 And $53,000
Highest paying City-Washington, DC
Highest paying state-New Jersey
Best paying company-Columbia University in the City of New York
Best paying industry-Education

Differences between desk service coordinator and center coordinator education

There are a few differences between a desk service coordinator and a center coordinator in terms of educational background:

Desk Service CoordinatorCenter Coordinator
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 59%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Desk service coordinator vs center coordinator demographics

Here are the differences between desk service coordinators' and center coordinators' demographics:

Desk Service CoordinatorCenter Coordinator
Average age4747
Gender ratioMale, 28.8% Female, 71.2%Male, 32.6% Female, 67.4%
Race ratioBlack or African American, 10.2% Unknown, 4.8% Hispanic or Latino, 18.5% Asian, 5.7% White, 60.1% American Indian and Alaska Native, 0.7%Black or African American, 9.8% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.5% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between desk service coordinator and center coordinator duties and responsibilities

Desk service coordinator example responsibilities.

  • Communicate and manage externally (with customer) with strategic customers that utilize full infrastructure outsourcing with CenturyLink services.
  • Provide therapeutic assessment/intervention for pediatric patients throughout the hospital units by implementation of normative activities, procedure preparation, family/bereavement support.
  • Process cash, credit card, EBT and WIC payments.
  • Maintain confidential individual files on residents in compliance with HUD which contain intake/assessment information, confidentiality statement, and progress notes.

Center coordinator example responsibilities.

  • Manage daily logistics operations, assist other logistics coordinators as needed with any issues/concerns regarding 3rd party carriers and/or movements.
  • Scan all checks and vouchers into OPEX machine.
  • Clear reconciliation differences on ACH payments for IRA accounts.
  • Supervise in the absence of the coordinator teen court clients and volunteers.
  • Research and gather documents according to court orders, subpoenas and summonses.
  • Inform internal department managers of any issues relate to or concerning the Lockbox department.
  • Show more

Desk service coordinator vs center coordinator skills

Common desk service coordinator skills
  • Customer Service, 23%
  • Front Desk, 23%
  • Data Entry, 14%
  • Contract Terms, 10%
  • Scheduling Appointments, 9%
  • Service Desk, 7%
Common center coordinator skills
  • Customer Service, 22%
  • Patients, 16%
  • Patient Care, 7%
  • Data Entry, 4%
  • CPR, 4%
  • Coordinators, 3%

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