Desk service coordinator vs client service coordinator

The differences between desk service coordinators and client service coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a desk service coordinator and a client service coordinator. Additionally, a client service coordinator has an average salary of $41,849, which is higher than the $34,995 average annual salary of a desk service coordinator.

The top three skills for a desk service coordinator include customer service, front desk and data entry. The most important skills for a client service coordinator are PET, customer service, and good communication.

Desk service coordinator vs client service coordinator overview

	Desk Service Coordinator	Client Service Coordinator
Yearly salary	$34,995	$41,849
Hourly rate	$16.82	$20.12
Growth rate	-4%	12%
Number of jobs	60,000	61,419
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 60%
Average age	47	47
Years of experience	6	6

What does a desk service coordinator do?

A desk service coordinator oversees help desk services to ensure clients and employees receive optimal support. Although their duties vary upon their company or industry of employment, it usually entails setting goals and guidelines, establishing schedules and protocols, arranging various services, and developing strategies to optimize operations and services. They also address issues and concerns, solving them promptly and efficiently. Moreover, as a desk service coordinator, it is essential to monitor staff operations and implement the organization's standards and regulations.

What does a client service coordinator do?

A client service coordinator is responsible for maintaining direct communication between the company and its clients to ensure the smooth flow of project operations, meeting the clients' specifications and business goals, generating revenues for the company, and increasing its profitability. Client services coordinators support the production of marketing campaigns to promote brand awareness on various social platforms. They also negotiate contracts with suppliers and third-party vendors as needed to provide solutions for deliverables. A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.

Desk service coordinator vs client service coordinator salary

Desk service coordinators and client service coordinators have different pay scales, as shown below.

	Desk Service Coordinator	Client Service Coordinator
Average salary	$34,995	$41,849
Salary range	Between $27,000 And $45,000	Between $26,000 And $65,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Citi
Best paying industry	-	Media

Differences between desk service coordinator and client service coordinator education

There are a few differences between a desk service coordinator and a client service coordinator in terms of educational background:

	Desk Service Coordinator	Client Service Coordinator
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 60%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Desk service coordinator vs client service coordinator demographics

Here are the differences between desk service coordinators' and client service coordinators' demographics:

	Desk Service Coordinator	Client Service Coordinator
Average age	47	47
Gender ratio	Male, 28.8% Female, 71.2%	Male, 19.1% Female, 80.9%
Race ratio	Black or African American, 10.2% Unknown, 4.8% Hispanic or Latino, 18.5% Asian, 5.7% White, 60.1% American Indian and Alaska Native, 0.7%	Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.4% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between desk service coordinator and client service coordinator duties and responsibilities

Desk service coordinator example responsibilities.

Communicate and manage externally (with customer) with strategic customers that utilize full infrastructure outsourcing with CenturyLink services.
Provide therapeutic assessment/intervention for pediatric patients throughout the hospital units by implementation of normative activities, procedure preparation, family/bereavement support.
Process cash, credit card, EBT and WIC payments.
Maintain confidential individual files on residents in compliance with HUD which contain intake/assessment information, confidentiality statement, and progress notes.

Client service coordinator example responsibilities.

Manage team's daily workflow of QA and order follow-up to meet deadlines and production goals.
Manage day-to-day office operations, including billing, collections, computerize accounting, payroll and contract negotiations.
Manage all patient databases and coordinate communication with local physicians and act as liaison between patients and medical support staff.
Process and order home appraisals for standard, VA and FHA home loans.
Collaborate with graphic artists, production houses, and schedule coordinators to ensure packages are completed before deadlines.
Maintain frequent communications with nursing staff, utilization coordinators and directors.

Desk service coordinator vs client service coordinator skills

Common desk service coordinator skills

Customer Service, 23%
Front Desk, 23%
Data Entry, 14%
Contract Terms, 10%
Scheduling Appointments, 9%
Service Desk, 7%

Common client service coordinator skills

PET, 25%
Customer Service, 15%
Good Communication, 10%
Client Service, 10%
Administrative Functions, 9%
Preventative Care, 7%

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Desk Service Coordinator
Desk Service Coordinator vs Client Service Coordinator

Updated January 8, 2025

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