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The differences between desk service coordinators and client service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a desk service coordinator and a client service supervisor. Additionally, a client service supervisor has an average salary of $48,789, which is higher than the $34,995 average annual salary of a desk service coordinator.
The top three skills for a desk service coordinator include customer service, front desk and data entry. The most important skills for a client service supervisor are background checks, customer satisfaction, and cash handling.
| Desk Service Coordinator | Client Service Supervisor | |
| Yearly salary | $34,995 | $48,789 |
| Hourly rate | $16.82 | $23.46 |
| Growth rate | -4% | 10% |
| Number of jobs | 60,000 | 75,154 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 63% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A desk service coordinator oversees help desk services to ensure clients and employees receive optimal support. Although their duties vary upon their company or industry of employment, it usually entails setting goals and guidelines, establishing schedules and protocols, arranging various services, and developing strategies to optimize operations and services. They also address issues and concerns, solving them promptly and efficiently. Moreover, as a desk service coordinator, it is essential to monitor staff operations and implement the organization's standards and regulations.
A client service supervisor oversees and spearheads the efforts put into providing an efficient service to clients. They are primarily in charge of managing a company's client service team, monitoring their progress to ensure a smooth workflow and client satisfaction. Their responsibilities include setting goals and objectives, overseeing budgets and schedules, developing strategies to optimize operations, and assisting staff in complicated situations. Above all, a client service supervisor must address issues and concerns, resolving them promptly and efficiently while adhering to the company's policies and regulations.
Desk service coordinators and client service supervisors have different pay scales, as shown below.
| Desk Service Coordinator | Client Service Supervisor | |
| Average salary | $34,995 | $48,789 |
| Salary range | Between $27,000 And $45,000 | Between $34,000 And $68,000 |
| Highest paying City | - | Toms River, NJ |
| Highest paying state | - | New Jersey |
| Best paying company | - | Essence Global |
| Best paying industry | - | Media |
There are a few differences between a desk service coordinator and a client service supervisor in terms of educational background:
| Desk Service Coordinator | Client Service Supervisor | |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 63% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between desk service coordinators' and client service supervisors' demographics:
| Desk Service Coordinator | Client Service Supervisor | |
| Average age | 47 | 47 |
| Gender ratio | Male, 28.8% Female, 71.2% | Male, 32.7% Female, 67.3% |
| Race ratio | Black or African American, 10.2% Unknown, 4.8% Hispanic or Latino, 18.5% Asian, 5.7% White, 60.1% American Indian and Alaska Native, 0.7% | Black or African American, 9.7% Unknown, 4.8% Hispanic or Latino, 18.9% Asian, 5.7% White, 60.3% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 8% | 8% |