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The differences between desk service coordinators and coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a desk service coordinator, becoming a coordinator takes usually requires 6-12 months. Additionally, a coordinator has an average salary of $41,599, which is higher than the $34,995 average annual salary of a desk service coordinator.
The top three skills for a desk service coordinator include customer service, front desk and data entry. The most important skills for a coordinator are customer service, patients, and excellent organizational.
| Desk Service Coordinator | Coordinator | |
| Yearly salary | $34,995 | $41,599 |
| Hourly rate | $16.82 | $20.00 |
| Growth rate | -4% | 12% |
| Number of jobs | 60,000 | 151,508 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 57% |
| Average age | 47 | 43 |
| Years of experience | 6 | 12 |
A desk service coordinator oversees help desk services to ensure clients and employees receive optimal support. Although their duties vary upon their company or industry of employment, it usually entails setting goals and guidelines, establishing schedules and protocols, arranging various services, and developing strategies to optimize operations and services. They also address issues and concerns, solving them promptly and efficiently. Moreover, as a desk service coordinator, it is essential to monitor staff operations and implement the organization's standards and regulations.
Coordinators are responsible for liaising between the department they are assigned to and any other external party. They oversee projects or agreements. They are in charge of following through negotiations between the two parties regarding work. They see through the conduct of such contracts by ensuring that all terms are amenable to both parties. They maintain records and other necessary data and paperwork. They also ensure that office policy and guidelines are being followed. Coordinators also ensure that all projects are completed efficiently and effectively.
Desk service coordinators and coordinators have different pay scales, as shown below.
| Desk Service Coordinator | Coordinator | |
| Average salary | $34,995 | $41,599 |
| Salary range | Between $27,000 And $45,000 | Between $27,000 And $61,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | Alaska |
| Best paying company | - | Meta |
| Best paying industry | - | Technology |
There are a few differences between a desk service coordinator and a coordinator in terms of educational background:
| Desk Service Coordinator | Coordinator | |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 57% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | University of Southern California |
Here are the differences between desk service coordinators' and coordinators' demographics:
| Desk Service Coordinator | Coordinator | |
| Average age | 47 | 43 |
| Gender ratio | Male, 28.8% Female, 71.2% | Male, 36.3% Female, 63.7% |
| Race ratio | Black or African American, 10.2% Unknown, 4.8% Hispanic or Latino, 18.5% Asian, 5.7% White, 60.1% American Indian and Alaska Native, 0.7% | Black or African American, 11.5% Unknown, 5.2% Hispanic or Latino, 20.9% Asian, 6.4% White, 53.9% American Indian and Alaska Native, 2.1% |
| LGBT Percentage | 8% | 11% |