Desk service coordinator vs desk officer

The differences between desk service coordinators and desk officers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a desk officer has an average salary of $63,652, which is higher than the $34,995 average annual salary of a desk service coordinator.

The top three skills for a desk service coordinator include customer service, front desk and data entry. The most important skills for a desk officer are intelligence community, government agencies, and policy issues.

Desk service coordinator vs desk officer overview

	Desk Service Coordinator	Desk Officer
Yearly salary	$34,995	$63,652
Hourly rate	$16.82	$30.60
Growth rate	-4%	3%
Number of jobs	60,000	80,567
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 61%
Average age	47	40
Years of experience	6	-

Desk service coordinator vs desk officer salary

Desk service coordinators and desk officers have different pay scales, as shown below.

	Desk Service Coordinator	Desk Officer
Average salary	$34,995	$63,652
Salary range	Between $27,000 And $45,000	Between $39,000 And $102,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Human Rights Watch
Best paying industry	-	Telecommunication

Differences between desk service coordinator and desk officer education

There are a few differences between a desk service coordinator and a desk officer in terms of educational background:

	Desk Service Coordinator	Desk Officer
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 61%
Most common major	Business	Criminal Justice
Most common college	California State University - Bakersfield	California State University - Bakersfield

Desk service coordinator vs desk officer demographics

Here are the differences between desk service coordinators' and desk officers' demographics:

	Desk Service Coordinator	Desk Officer
Average age	47	40
Gender ratio	Male, 28.8% Female, 71.2%	Male, 61.1% Female, 38.9%
Race ratio	Black or African American, 10.2% Unknown, 4.8% Hispanic or Latino, 18.5% Asian, 5.7% White, 60.1% American Indian and Alaska Native, 0.7%	Black or African American, 15.6% Unknown, 4.6% Hispanic or Latino, 16.9% Asian, 2.9% White, 59.0% American Indian and Alaska Native, 1.0%
LGBT Percentage	8%	7%

Differences between desk service coordinator and desk officer duties and responsibilities

Desk service coordinator example responsibilities.

Communicate and manage externally (with customer) with strategic customers that utilize full infrastructure outsourcing with CenturyLink services.
Provide therapeutic assessment/intervention for pediatric patients throughout the hospital units by implementation of normative activities, procedure preparation, family/bereavement support.
Process cash, credit card, EBT and WIC payments.
Maintain confidential individual files on residents in compliance with HUD which contain intake/assessment information, confidentiality statement, and progress notes.

Desk officer example responsibilities.

Manage and track status of requests for information and responses between multiple offices in NSA and request originators.
Utilize JWICS, SIPRNET M3, and DoD PERNET databases to research backgrounds and develop leads for counterintelligence and counterterrorism operations.
Manage confidential information and documentation, including financial data, and credit card information and payroll checks.
Educate both incoming USAID and other USG staff about USAID's programs in Afghanistan.
Monitor cctv and fire system.
Travele overseas in support of DoD elements.

Desk service coordinator vs desk officer skills

Common desk service coordinator skills

Customer Service, 23%
Front Desk, 23%
Data Entry, 14%
Contract Terms, 10%
Scheduling Appointments, 9%
Service Desk, 7%

Common desk officer skills

Intelligence Community, 17%
Government Agencies, 10%
Policy Issues, 9%
National Security, 9%
HUMINT, 8%
DOD, 7%

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Desk Service Coordinator
Desk Service Coordinator vs Desk Officer

Updated January 8, 2025

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