Desk service coordinator vs document control coordinator

The differences between desk service coordinators and document control coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a desk service coordinator, becoming a document control coordinator takes usually requires 2-4 years. Additionally, a document control coordinator has an average salary of $44,086, which is higher than the $34,995 average annual salary of a desk service coordinator.

The top three skills for a desk service coordinator include customer service, front desk and data entry. The most important skills for a document control coordinator are patients, data entry, and infection control.

Desk service coordinator vs document control coordinator overview

	Desk Service Coordinator	Document Control Coordinator
Yearly salary	$34,995	$44,086
Hourly rate	$16.82	$21.20
Growth rate	-4%	-8%
Number of jobs	60,000	48,779
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 51%
Average age	47	44
Years of experience	6	4

What does a desk service coordinator do?

A desk service coordinator oversees help desk services to ensure clients and employees receive optimal support. Although their duties vary upon their company or industry of employment, it usually entails setting goals and guidelines, establishing schedules and protocols, arranging various services, and developing strategies to optimize operations and services. They also address issues and concerns, solving them promptly and efficiently. Moreover, as a desk service coordinator, it is essential to monitor staff operations and implement the organization's standards and regulations.

What does a document control coordinator do?

A document control coordinator is responsible for sorting and filing necessary documents for project management and business requirements. Document control coordinators compile reports, analyze contracts, and ensure that the documents are filled out accurately. They also check the validity of every contract and document and properly dispose of outdated ones. A document control coordinator should always adhere to the company's protocols and guidelines to maintain the safety and security of the information database and prevent unauthorized access to confidential data.

Desk service coordinator vs document control coordinator salary

Desk service coordinators and document control coordinators have different pay scales, as shown below.

	Desk Service Coordinator	Document Control Coordinator
Average salary	$34,995	$44,086
Salary range	Between $27,000 And $45,000	Between $29,000 And $66,000
Highest paying City	-	Fremont, CA
Highest paying state	-	California
Best paying company	-	Bristol-Myers Squibb
Best paying industry	-	Construction

Differences between desk service coordinator and document control coordinator education

There are a few differences between a desk service coordinator and a document control coordinator in terms of educational background:

	Desk Service Coordinator	Document Control Coordinator
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 51%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Desk service coordinator vs document control coordinator demographics

Here are the differences between desk service coordinators' and document control coordinators' demographics:

	Desk Service Coordinator	Document Control Coordinator
Average age	47	44
Gender ratio	Male, 28.8% Female, 71.2%	Male, 32.5% Female, 67.5%
Race ratio	Black or African American, 10.2% Unknown, 4.8% Hispanic or Latino, 18.5% Asian, 5.7% White, 60.1% American Indian and Alaska Native, 0.7%	Black or African American, 6.2% Unknown, 4.7% Hispanic or Latino, 8.8% Asian, 12.0% White, 67.7% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	11%

Differences between desk service coordinator and document control coordinator duties and responsibilities

Desk service coordinator example responsibilities.

Communicate and manage externally (with customer) with strategic customers that utilize full infrastructure outsourcing with CenturyLink services.
Provide therapeutic assessment/intervention for pediatric patients throughout the hospital units by implementation of normative activities, procedure preparation, family/bereavement support.
Process cash, credit card, EBT and WIC payments.
Maintain confidential individual files on residents in compliance with HUD which contain intake/assessment information, confidentiality statement, and progress notes.

Document control coordinator example responsibilities.

Manage quality of care improvement initiatives for patients and other mandate hospital standards through surveys and information sessions.
Convert all documents to PDF files for network access.
Provide administrative support in a GMP production environment (medical device).
Reconcile and correct PDM changes as necessary with the downstream ERP system.
Review ECN assemblies revisions to match the revisions on the BOM and drawing.
Verify the customer supply documentation is accurate by comparing the BOM to the drawing.

Desk service coordinator vs document control coordinator skills

Common desk service coordinator skills

Customer Service, 23%
Front Desk, 23%
Data Entry, 14%
Contract Terms, 10%
Scheduling Appointments, 9%
Service Desk, 7%

Common document control coordinator skills

Patients, 16%
Data Entry, 8%
Infection Control, 6%
FDA, 5%
Infection Prevention, 5%
ISO, 5%

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Desk Service Coordinator
Desk Service Coordinator vs Document Control Coordinator

Updated January 8, 2025

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