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The differences between desk service coordinators and national account coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a desk service coordinator and a national account coordinator. Additionally, a national account coordinator has an average salary of $40,090, which is higher than the $34,995 average annual salary of a desk service coordinator.
The top three skills for a desk service coordinator include customer service, front desk and data entry. The most important skills for a national account coordinator are national accounts, powerpoint, and logistics.
| Desk Service Coordinator | National Account Coordinator | |
| Yearly salary | $34,995 | $40,090 |
| Hourly rate | $16.82 | $19.27 |
| Growth rate | -4% | 4% |
| Number of jobs | 60,000 | 80,052 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 64% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A desk service coordinator oversees help desk services to ensure clients and employees receive optimal support. Although their duties vary upon their company or industry of employment, it usually entails setting goals and guidelines, establishing schedules and protocols, arranging various services, and developing strategies to optimize operations and services. They also address issues and concerns, solving them promptly and efficiently. Moreover, as a desk service coordinator, it is essential to monitor staff operations and implement the organization's standards and regulations.
A national account coordinator is primarily in charge of building positive relationships with new and existing clients, ensuring client satisfaction and profit growth. They support a company's sales team by conveying the needs of clients, developing sales strategies through research and analyses, and recommending solutions against problem areas. Moreover, a national account coordinator directly communicates with clients through calls and correspondence, assisting them by answering inquiries, arranging appointments, and addressing issues and concerns, resolving them promptly and efficiently.
Desk service coordinators and national account coordinators have different pay scales, as shown below.
| Desk Service Coordinator | National Account Coordinator | |
| Average salary | $34,995 | $40,090 |
| Salary range | Between $27,000 And $45,000 | Between $29,000 And $54,000 |
| Highest paying City | - | - |
| Highest paying state | - | - |
| Best paying company | - | - |
| Best paying industry | - | - |
There are a few differences between a desk service coordinator and a national account coordinator in terms of educational background:
| Desk Service Coordinator | National Account Coordinator | |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 64% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between desk service coordinators' and national account coordinators' demographics:
| Desk Service Coordinator | National Account Coordinator | |
| Average age | 47 | 47 |
| Gender ratio | Male, 28.8% Female, 71.2% | Male, 33.4% Female, 66.6% |
| Race ratio | Black or African American, 10.2% Unknown, 4.8% Hispanic or Latino, 18.5% Asian, 5.7% White, 60.1% American Indian and Alaska Native, 0.7% | Black or African American, 10.6% Unknown, 4.7% Hispanic or Latino, 18.2% Asian, 5.2% White, 60.6% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |