Desk service coordinator vs office manager/office coordinator

The differences between desk service coordinators and office managers/office coordinator can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a desk service coordinator and an office manager/office coordinator. Additionally, an office manager/office coordinator has an average salary of $44,616, which is higher than the $34,995 average annual salary of a desk service coordinator.

The top three skills for a desk service coordinator include customer service, front desk and data entry. The most important skills for an office manager/office coordinator are customer service, financial reports, and office equipment.

Desk service coordinator vs office manager/office coordinator overview

	Desk Service Coordinator	Office Manager/Office Coordinator
Yearly salary	$34,995	$44,616
Hourly rate	$16.82	$21.45
Growth rate	-4%	-8%
Number of jobs	60,000	63,703
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 40%
Average age	47	47
Years of experience	6	6

What does a desk service coordinator do?

A desk service coordinator oversees help desk services to ensure clients and employees receive optimal support. Although their duties vary upon their company or industry of employment, it usually entails setting goals and guidelines, establishing schedules and protocols, arranging various services, and developing strategies to optimize operations and services. They also address issues and concerns, solving them promptly and efficiently. Moreover, as a desk service coordinator, it is essential to monitor staff operations and implement the organization's standards and regulations.

What does an office manager/office coordinator do?

An office manager/office coordinator is responsible for managing daily administrative tasks and monitoring workflow processes to ensure maximum productivity on meeting client deadlines and maintaining customer satisfaction. Office managers/office coordinators respond to customers' inquiries and concerns, manage records accurately, assist the marketing department on promoting brand image, develop strategic procedures, and identify business opportunities to grow revenues and increase profitability. An office manager/office coordinator must have excellent communication and organization skills to perform various duties in supporting business operations.

Desk service coordinator vs office manager/office coordinator salary

Desk service coordinators and office managers/office coordinator have different pay scales, as shown below.

	Desk Service Coordinator	Office Manager/Office Coordinator
Average salary	$34,995	$44,616
Salary range	Between $27,000 And $45,000	Between $33,000 And $59,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between desk service coordinator and office manager/office coordinator education

There are a few differences between a desk service coordinator and an office manager/office coordinator in terms of educational background:

	Desk Service Coordinator	Office Manager/Office Coordinator
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 40%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Desk service coordinator vs office manager/office coordinator demographics

Here are the differences between desk service coordinators' and office managers/office coordinator' demographics:

	Desk Service Coordinator	Office Manager/Office Coordinator
Average age	47	47
Gender ratio	Male, 28.8% Female, 71.2%	Male, 8.8% Female, 91.2%
Race ratio	Black or African American, 10.2% Unknown, 4.8% Hispanic or Latino, 18.5% Asian, 5.7% White, 60.1% American Indian and Alaska Native, 0.7%	Black or African American, 10.6% Unknown, 4.7% Hispanic or Latino, 18.6% Asian, 5.2% White, 60.2% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between desk service coordinator and office manager/office coordinator duties and responsibilities

Desk service coordinator example responsibilities.

Communicate and manage externally (with customer) with strategic customers that utilize full infrastructure outsourcing with CenturyLink services.
Provide therapeutic assessment/intervention for pediatric patients throughout the hospital units by implementation of normative activities, procedure preparation, family/bereavement support.
Process cash, credit card, EBT and WIC payments.
Maintain confidential individual files on residents in compliance with HUD which contain intake/assessment information, confidentiality statement, and progress notes.

Office manager/office coordinator example responsibilities.

Manage production of an RFP to source $60m in software and services and manage a subset of the subsequent implementation.
Process weekly payroll through QuickBooks and conduct bank account reconciliation.
Establish a QuickBooks accounting system to reflect accurate financial records and streamline productivity.
Create PowerPoint presentations used for business development, organize files, develop spreadsheets, fax reports and scan documents.
Generate bi-weekly payroll, along with reconciling monthly summaries, calculating payroll tax liabilities and preparing quarterly tax reports.
Maintain tenant lease files, monthly tenant billing, A/R, A/P, office supply inventory.

Desk service coordinator vs office manager/office coordinator skills

Common desk service coordinator skills

Customer Service, 23%
Front Desk, 23%
Data Entry, 14%
Contract Terms, 10%
Scheduling Appointments, 9%
Service Desk, 7%

Common office manager/office coordinator skills

Customer Service, 18%
Financial Reports, 9%
Office Equipment, 5%
Appointment Scheduling, 4%
Office Operations, 4%
Travel Arrangements, 3%

Desk Service Coordinator vs. similar jobs

Desk Service Coordinator related careers

Desk Service Coordinator related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Desk Service Coordinator
Desk Service Coordinator vs Office Manager/Office Coordinator

Updated January 8, 2025

Browse office and administrative jobs